Tag: customer service

May 9, 2026 at 9:46 pm

Client Kept Requesting Changes and Denying It Later, so Employees Stopped Following Up

Man working on a computer

Customers are always a challenge.

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May 7, 2026 at 1:20 pm

Should Banks Be More Forgiving? The Internet is Divided Over a ‘No-Refund’ Policy for Overdraft Fees

female customer service rep

They should ban him as a customer.

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May 7, 2026 at 7:15 am

The Lumber Yard Pro: Why She’s Tired of Being Asked to ‘Call a Guy’

female lumber yard employee

It’s awful to be judged by your appearance.

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May 7, 2026 at 3:47 am

“The Doctor Was Great, But the Front Desk Ruined My Life”: Why One Patient is Never Going Back

doctor making shushing motion

That employee deserves to be fired.

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May 7, 2026 at 1:20 am

The ‘I Know Better’ Syndrome: Is It Becoming Harder for Customers to Accept Basic Facts?

upset customer

Some people really need to get their facts right!

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May 6, 2026 at 10:48 am

One Barista, 50 Orders: Did She Handle the Rush the ‘Wrong’ Way?

Barista working and making drinks in a coffee shop

They need to step up their game

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May 4, 2026 at 3:21 pm

The Moment It Clicked: Why This Worker No Longer Detests Their Stressful Job

woman in a banquet hall

One way or another, there’s a lot of power in a name.

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May 4, 2026 at 3:47 am

Panera Customer Felt Ignored After Not Being Acknowledged Or Properly Served, Leaving Her Questioning What Has Really Happened To Basic Customer Service

The exterior of a Panera Bread restaurant

This is a problem everywhere.

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May 4, 2026 at 1:45 am

Chinese Restaurant Worker Tried To Explain Why A Customer’s Food Was Taking Longer Than Others Who Ordered After Him, But The Customer Said “You People” And Claimed Discrimination

Inside a Chinese restaurant

He needs to calm himself.

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May 3, 2026 at 10:22 pm

The Complaint Marathon: Why This Worker Deserves a Medal After Dealing With the World’s Pickiest Customer

woman on a phone call

There are some customers out there who just want to complain about EVERYTHING.

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