Customer Tried to Make Her Problem the Rep’s Fault — He Wasn’t Having It and Made That Very Clear
Having to work within the system is rarely good for anyone.
Having to work within the system is rarely good for anyone.
When has throwing the IT person under the bus done any good for anyone?
Working in tech support isn’t for the faint of heart.
The real IT fix should always begin with, “Is the power turned on?”
Even the smartest systems can’t survive when someone unplugs them.
Never underestimate the creativity of customers who want a new phone.
Sometimes standing up to your boss pays off.
If it is, or isn’t broke, I guess still don’t fix it?
In every job, there will always those people who have to be both the planners AND the fixers.
Turns out having a sibling in the warehouse is a very useful thing.
Page 2 of 13