An IT Worker Logged On Early to Fix a Simple Email Glitch—and Uncovered an Active, Company-Wide Cyber Attack
The real IT fix should always begin with, “Is the power turned on?”
The real IT fix should always begin with, “Is the power turned on?”
Even the smartest systems can’t survive when someone unplugs them.
Never underestimate the creativity of customers who want a new phone.
Sometimes standing up to your boss pays off.
If it is, or isn’t broke, I guess still don’t fix it?
In every job, there will always those people who have to be both the planners AND the fixers.
Turns out having a sibling in the warehouse is a very useful thing.
Some people would lose their head if it wasn’t attached.
You can’t troubleshoot a bad attitude.
Sometimes, helping family means giving them what they need… no matter how awful it is.
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