Hotel Night Auditor Finds Guest Was Charged $5,000 Instead of $50, but Front Desk Manager Refuses Responsibility and Blames Someone Else
A mistake like this would probably get anyone’s attention.
A mistake like this would probably get anyone’s attention.
Nobody likes banking fees.
If the price changes mid-plan, don’t be surprised when people change their minds.
The manager is not available to deal with stupidity.
Not every battle is worth fighting, especially when you’re already on your way out.
Most of the time, “better for the business” means worse for the employees.
Fixing a problem that doesn’t exist will often cause problems.
When an employee is dishonest, they need to be fired.
Page 4 of 85
Hotel Front Desk Worker Faces Unsafe Guest Behavior, Leaves Job After Management Fails to Act
Who would want to work at a job like this?
Read More »