If you ignore small mistakes, they can turn into big disasters.
Working retail doesn’t mean you’re a high school dropout.
Customers need to stop jumping to conclusions.
Customer service can be a HUGE pain in the neck…
The customer was upset about nothing.
Sometimes, how people handle mistakes reveals the true strength of a friendship.
No matter how clear you make things, some people will still find a way to complicate them.
Sometimes, it’s not just about the food, but about respecting the other person’s preferences.
Some people don’t know what “fair” looks like.
Do they want the furniture or not?
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