June 29, 2026 at 11:55 am
“Let Me Speak to Your Boss”: How a Tech Support Worker Finally Got a Stubborn Customer to Connect to Their WiFi
I really do hope they record their calls.
I really do hope they record their calls.
It wasn’t a site error, but a user error.
You can’t expect tech support to remember your passwords for you.
He had to learn the hard way.
Things could’ve been worse.
Not every phone call comes with common sense included.
Borrowing a console is one thing. Sharing passwords is another.
Generosity is one thing, taking advantage of your partner is another.
He handled this well!
Cybersecurity seems unimportant right up until it doesn’t.
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