The Scripted Disaster: How One Employee’s Total Compliance Exposed a Supervisor’s Total Incompetence
The customer is supposed to always be right, NOT the supervisor.
The customer is supposed to always be right, NOT the supervisor.
If you want excellent service, make sure your attitude is decent.
Sometimes, you need a script to survive work drama.
Conversational is better than robotic.
Hope she can come up with a prompt that will save their relationship.
Sometimes, you have to let the bug do the talking.
I don’t think there will be another performance of that show.
Page 1 of 1