July 9, 2026 at 8:55 am
She Knew Exactly How to Fix the Customer’s Problem — Getting Them to Understand Was a Different Challenge Entirely
Leading with an explanation could be helpful.
Leading with an explanation could be helpful.
I hope he got paid for that half hour phone call.
Not knowing can be stressful.
It’s funny that the supervisor didn’t think of that!
There’s nothing worse than a two-faced liar.
That supervisor deserves to be fired!
The new hire’s comment was wildly inappropriate.
That was an insanely long time to work.
The lesson here is that customers will never benefit from insulting the employees.
I think she’s overthinking this situation.
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