Tag: Tales From Tech Support

December 23, 2025 at 5:49 pm

Grandson Visits His Grandpa To Fix His Computer, But Ends Up Astounded With His Computer Knowledge And Minecraft Use

Man holds his face, looking shocked

Grandpa, I’m impressed.

December 23, 2025 at 3:55 am

Forum Member Tried Helping A Gamer Diagnose A Crash, But The Game Denied Anything Was Wrong At Every Step And Made It Impossible To Troubleshoot

Man holding his ear after trying to help a know-it-all

People like this never change.

December 23, 2025 at 12:45 am

IT Worker Repeatedly Helped A User Fix Their Headset, But Then They Broke It For The Fourth Time And Things Got Tense

Tech support worker can't believe his ears when the same person calls again

This is quite the situation!

December 22, 2025 at 11:55 pm

IT Worker Asked Two Admin Assistants Whether They Filed, And When They Admitted They Hadn’t, He Walked Out And Didn’t Fix Anything

IT employee asking his two coworkers if they submitted tickets for their questions

Good for him!

December 22, 2025 at 11:15 pm

IT Worker Emptied A User’s Recycle Bin To Speed Up Their Laptop, Bu They Accused Him Of Deleting Everything Before Admitting He Stored All His Files There

Client's home computer on his desk, displaying the home screen

Everyone learned a lesson!

December 22, 2025 at 10:35 pm

IT Worker Was Constantly Interrupted By Employees Who Refused To Submit Tickets, So HR Created A Mandatory Training Course That Finally Forced Everyone To Follow The Rules

Two coworkers shake hands as they join to make the whole company better

That was the perfect plan!

December 21, 2025 at 9:48 pm

Employee Took A Tech Support Call During A Wildfire In The Midwest, And Learned That The Customer Thought He Was Literally The Internet

Woman talking to someone on the phone while looking at her laptop

If the Internet were a person…

December 21, 2025 at 5:49 pm

Employee Fixed A Simple System Issue For A Kind User, And He Unexpectedly Got An Incredibly Heartwarming Thank You For His Efforts

Man happily talking to a customer in front of his computer

The quickest fixes often leave the warmest feelings.

December 21, 2025 at 11:35 am

Employee Took A Call From Accounts Payable Expecting A Computer Error, But The Caller Thought Helpdesk Could “Help” Do His Job

Man with a headset working on his laptop

Some people think IT means “It’s Their” job. Lol.

December 19, 2025 at 11:15 pm

Employee Tried To Explain That Monitors Need Power, But His Manager Insisted They’re “Magical Devices” That Work Without Being Plugged In

Work setup with monitor, keyboard, and mouse

Turns out the only thing that was unplugged was common sense.

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