Tales From Tech Support Archives

January 8, 2026 at 5:45 am

IT Contractor Was Resetting A Doctor’s VPN Access, But He No Longer Worked There. So He Locked The Account And Warned HR That They Nearly Triggered A HIPAA Violation.

Tech support owner sitting on the phone, realizing a big problem

What a great catch!

January 8, 2026 at 1:55 am

Tech Volunteer Was Helping Out At A Rural School Late At Night, But Then The Police Showed Up To See What Was Going On

Everybody just needs to calm down a bit, right?

January 6, 2026 at 9:48 pm

I.T. Support Worker Is Asked To Help A Teacher Set Up A Printer, But He Think The Guy Should Know How Because He Teaches Computer Science

First item to print: the eye roll emoji

January 5, 2026 at 9:48 pm

Busy Tech Support Worker Wonders Why Laptops Keep Malfunctioning, But Then Discovers The Problem Was Stacked Right In Front Of Him

If magnets could laugh.

January 5, 2026 at 7:46 pm

Tech Support Employee Easily Repairs A Customer’s Printer After Simply Reading Instructions, And The Customer Gives Them Way Too Much Credit As A Result

At least it’s good for the ego.

January 4, 2026 at 11:35 am

Tech Support Asked A Caller To Email A Screenshot Of The Issue, But They Demanded That He Automate That Process

It will take you 30 seconds, just do it!

January 4, 2026 at 3:55 am

Technical Support Desk Tried To Help A Caller Who Was In A Big Hurry, But She Slowed Down The Troubleshooting Process And Finally Hung Up

I’m in a hurry to waste your time!

January 4, 2026 at 12:45 am

Service Desk Technician Tries To Help A New Team Access A Shared Account, But A Supervisor Insists One Login Should Have Multiple Passwords

IT worker wiping his face because he has no idea what the person wants.

This sounds complicated!

January 3, 2026 at 1:55 pm

Security Guard Reported That His Camera System Wouldn’t Let Him Log In, So An IT Guy Looked Into It And Found An Easy Fix

Users are often their own biggest enemy.

January 3, 2026 at 11:35 am

A Customer Called In About A Service Outage And Demanded A Bill Credit, But When He Said He Could Fix The Issue She Declined And Wanted The Billing Department

Just let him fix your problem, lady.

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Tag: Tales From Tech Support

IT Contractor Was Resetting A Doctor’s VPN Access, But He No Longer Worked There. So He Locked The Account And Warned HR That They Nearly Triggered A HIPAA Violation.

Tech Volunteer Was Helping Out At A Rural School Late At Night, But Then The Police Showed Up To See What Was Going On

I.T. Support Worker Is Asked To Help A Teacher Set Up A Printer, But He Think The Guy Should Know How Because He Teaches Computer Science

Busy Tech Support Worker Wonders Why Laptops Keep Malfunctioning, But Then Discovers The Problem Was Stacked Right In Front Of Him

Tech Support Employee Easily Repairs A Customer’s Printer After Simply Reading Instructions, And The Customer Gives Them Way Too Much Credit As A Result

Tech Support Asked A Caller To Email A Screenshot Of The Issue, But They Demanded That He Automate That Process

Technical Support Desk Tried To Help A Caller Who Was In A Big Hurry, But She Slowed Down The Troubleshooting Process And Finally Hung Up

Service Desk Technician Tries To Help A New Team Access A Shared Account, But A Supervisor Insists One Login Should Have Multiple Passwords

A Customer Called In About A Service Outage And Demanded A Bill Credit, But When He Said He Could Fix The Issue She Declined And Wanted The Billing Department

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IT Contractor Was Resetting A Doctor’s VPN Access, But He No Longer Worked There. So He Locked The Account And Warned HR That They Nearly Triggered A HIPAA Violation.

Family Living Outside HOA Refuses to Remove Tree and Lights Despite Neighbor Pressure

Bank Customer Closes Account After Being Told He Must Make Another Transaction to Validate Parking

Drivers Forced to Park Legally on Narrow Road End Up Proving Why the Rule Doesn’t Work

A Professor Insisted on Starting His Class on Time, so He Entered the Classroom Despite Another Professor Still Doing a Presentation