Tag: Tales From Tech Support

December 28, 2025 at 10:35 pm

Tech Support Employee Helped An End User Whose App “Wouldn’t Open,” But He Soon Learned That The User Skipped The One Step That Was Literally Marked In Bright Red

Man with a schocked reaction as he looks on his laptop

Some people couldn’t follow a simple step-by-step instruction.

December 28, 2025 at 8:55 pm

Tech Guy Got A Call About A 20-Year-Old Coding Flyer He Forgot, So He Ended Up Stuck With A Couple’s Unfixable Web Game Disaster

An elderly couple looking at a laptop smiling

While they were trying to make a game, little did they know that they were being played.

December 28, 2025 at 5:49 pm

Employee Was Always Ready To Help IT Requests, But He Realized That His Coworkers Will Call, Text, And Complain Instead Of Submitting A Simple Support Ticket

Person working on his laptop

How hard is it to submit a ticket, really?

December 28, 2025 at 2:35 pm

Manager Insists There’s No Overtime Without Authorization From The Company President, So An IT Worker Refuses To Work Late Anymore

man fix server network in data center room

There are situations where overtime is unavoidable.

December 27, 2025 at 12:15 pm

IT Employees Know The Best Troubleshooting Step Is To Turn A Computer Off And On Again, But This IT Team Took It To Another Level And Rebooted The Entire Building

IT Guy Rebooting

Have you tried turning it off and on?

December 27, 2025 at 5:55 am

Employee Reported That Their Work Phone Was No Longer Forwarding To Their Personal Cell Phone, So Tech Support Found Out That He Blocked His Work Phone Number As Spam

Working at help desk

Phones working as intended.

December 26, 2025 at 11:55 pm

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

Tech support working

Losing a dime to pick up a penny.

December 26, 2025 at 5:49 pm

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

Printer

Printers are the nightmare of any help desk worker.

December 26, 2025 at 1:55 pm

System Administrator Explains One-Cent Excel Error Multiple Times, But HR Manager Escalates It Anyway And Gets Shut Down By The VP In A Very Short Meeting

System admin sitting in a meeting with HR lady and the VP

That was an expensive penny!

December 26, 2025 at 10:35 am

Paralegal Discovers That The Internet Isn’t Working At The Office, So She Reads A Book While She Waits For It To Get Fixed

woman reading a book at her desk

Some work days don’t go the way you expected.

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