Tales From Tech Support Archives

April 28, 2026 at 12:55 am

Adult Child Tries To Help Their 90-Year-Old Mom With Her iPhone Because She’s Not “Getting Things,” But She Can’t Explain What’s Wrong And Plans To Go To The Store For Help

Man looking out the window as he tries to troubleshoot his mother's phone

At least she tries!

April 27, 2026 at 5:20 am

This Movie Theater Had A Massive Maintenance Problem, But It Turned Out To Be Caused By Something Extremely Minor

This slow leak sure caused some fast problems.

April 26, 2026 at 10:22 pm

Internet Provider Worker Scratching His Head About Seniors’ Connectivity Problem Finds His Answer In A Very Unexpected Place

Analog, we miss you.

April 22, 2026 at 4:23 pm

IT Worker Tried To Convince A Manager To Approve System Upgrades That Would Reduce Costs, But The Manager Refused Until He Heard Competitors Had Better Systems And Suddenly Demanded The Upgrade Immediately

Man on the phone getting his way, so he's smiling

At least he got his way.

April 22, 2026 at 2:35 pm

IT Operations Manager Learned A Technician Accidentally Sent A Wipe Command To The Wrong Computer, And The Contracts Manager Who Clicked “Yes” To Confirm The Erase Lost All His Files

Contracts manager on his computer in the morning

What a bad experience.

April 21, 2026 at 3:22 am

Employee Yelled At An IT Specialist And Threatened His Job, So He Recorded Her Abusive Calls And Got Her In Trouble

Her complaint was completely unreasonable.

April 18, 2026 at 11:24 am

An IT Worker Randomly Stumbled Upon A Problem With Their CEO’s Computer Setup, And Fixed It Pronto

That’s what we like to call a “happy accident.”

April 16, 2026 at 5:24 am

Female Colleague Taught This Man A New Work Process On How To Move Files, So He Was Shocked To See Her Perform An Insanely Complicated Method

Imagine if data transfer were done this way. Ugh!

April 14, 2026 at 1:20 pm

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

IT tech support worker fixing a printer in a law office

She sure seemed disappointed.

April 13, 2026 at 11:49 pm

Tech Support Engineer Was Asked To Verify A Bug Fix On A Software Tape Before It Was Shipped To A Major Customer, But Installing It Caused The Machine To Fail And Revealed The Tape Had Never Been Properly Tested

Man upset because the tape he was testing crashed the system

It’s a good thing they checked.

TwistedSifter

The best of the internet, sifted, and sorted.

Tag: Tales From Tech Support

Adult Child Tries To Help Their 90-Year-Old Mom With Her iPhone Because She’s Not “Getting Things,” But She Can’t Explain What’s Wrong And Plans To Go To The Store For Help

This Movie Theater Had A Massive Maintenance Problem, But It Turned Out To Be Caused By Something Extremely Minor

Internet Provider Worker Scratching His Head About Seniors’ Connectivity Problem Finds His Answer In A Very Unexpected Place

IT Worker Tried To Convince A Manager To Approve System Upgrades That Would Reduce Costs, But The Manager Refused Until He Heard Competitors Had Better Systems And Suddenly Demanded The Upgrade Immediately

IT Operations Manager Learned A Technician Accidentally Sent A Wipe Command To The Wrong Computer, And The Contracts Manager Who Clicked “Yes” To Confirm The Erase Lost All His Files

Employee Yelled At An IT Specialist And Threatened His Job, So He Recorded Her Abusive Calls And Got Her In Trouble

An IT Worker Randomly Stumbled Upon A Problem With Their CEO’s Computer Setup, And Fixed It Pronto

Female Colleague Taught This Man A New Work Process On How To Move Files, So He Was Shocked To See Her Perform An Insanely Complicated Method

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

Tech Support Engineer Was Asked To Verify A Bug Fix On A Software Tape Before It Was Shipped To A Major Customer, But Installing It Caused The Machine To Fail And Revealed The Tape Had Never Been Properly Tested

Latest

She Told Her Friend She Doesn’t Like Sushi. Her Friend Served It at Her Birthday Party Anyway

The Owner Demanded Higher Fuel Prices to Boost Margins—While the Manager Knew It Would Drive Every Local Customer Away

A Couple Hijacked a Private Cafe for Their Wedding Without Booking It—So the Owners Sent an Non Negotiable Invoice

He Was Still In Pain Two Days After Having His Toenails Removed, But His Restaurant Manager Insisted He Come To Work Anyway

She Offered to Sponsor Her Friend’s Visa to Move Across the World. She Never Expected to Pay for Her Living Expenses Too

Popular

A Lifeguard Rescued A Child From The Pool, But The Dad Was More Upset About Having To Stay And Fill Out Paperwork

Adult Child Tries To Help Their 90-Year-Old Mom With Her iPhone Because She’s Not “Getting Things,” But She Can’t Explain What’s Wrong And Plans To Go To The Store For Help

After A Fence Came Down, The Homeowners Chose Not To Rebuild It, So The Neighbor Is Left Footing The Bill

Her Sister Gave Her a Bag of Old Clothes to Use or Donate. She Tailored a Great Suit to Fit, and Her Sister Demanded It Back

Night Shift Worker Asks To Switch To Day Shift So He Can Chat With HR About His Upcoming Move, But His Supervisor Tells Him To Log In From Home On His Company Laptop