Tales From Tech Support Archives

January 11, 2026 at 1:35 am

Employee Was Forced To Explain A Basic Excel Feature To An HR Rep, But When She Wouldn’t Listen, It Led To An Embarrassing Reality Check In Front Of Her Boss

Just listen the first time!

January 9, 2026 at 5:22 am

Employee Kept Getting Invited Into Urgent Meetings To Split Work Between Two Teams, But He Soon Realized He Needed To Turn Work Over To Himself

Meetings are often a waste of time.

January 9, 2026 at 2:22 am

IT Employee Explained The Importance Of Strong Passwords To A Client, But They Ignored Him And Their Systems Got Hacked

Cybersecurity seems unimportant right up until it doesn’t.

January 8, 2026 at 5:45 am

IT Contractor Was Resetting A Doctor’s VPN Access, But He No Longer Worked There. So He Locked The Account And Warned HR That They Nearly Triggered A HIPAA Violation.

Tech support owner sitting on the phone, realizing a big problem

What a great catch!

January 8, 2026 at 1:55 am

Tech Volunteer Was Helping Out At A Rural School Late At Night, But Then The Police Showed Up To See What Was Going On

Everybody just needs to calm down a bit, right?

January 6, 2026 at 9:48 pm

I.T. Support Worker Is Asked To Help A Teacher Set Up A Printer, But He Think The Guy Should Know How Because He Teaches Computer Science

First item to print: the eye roll emoji

January 5, 2026 at 9:48 pm

Busy Tech Support Worker Wonders Why Laptops Keep Malfunctioning, But Then Discovers The Problem Was Stacked Right In Front Of Him

If magnets could laugh.

January 5, 2026 at 7:46 pm

Tech Support Employee Easily Repairs A Customer’s Printer After Simply Reading Instructions, And The Customer Gives Them Way Too Much Credit As A Result

At least it’s good for the ego.

January 4, 2026 at 11:35 am

Tech Support Asked A Caller To Email A Screenshot Of The Issue, But They Demanded That He Automate That Process

It will take you 30 seconds, just do it!

January 4, 2026 at 3:55 am

Technical Support Desk Tried To Help A Caller Who Was In A Big Hurry, But She Slowed Down The Troubleshooting Process And Finally Hung Up

I’m in a hurry to waste your time!

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Tag: Tales From Tech Support

Employee Was Forced To Explain A Basic Excel Feature To An HR Rep, But When She Wouldn’t Listen, It Led To An Embarrassing Reality Check In Front Of Her Boss

Employee Kept Getting Invited Into Urgent Meetings To Split Work Between Two Teams, But He Soon Realized He Needed To Turn Work Over To Himself

IT Employee Explained The Importance Of Strong Passwords To A Client, But They Ignored Him And Their Systems Got Hacked

IT Contractor Was Resetting A Doctor’s VPN Access, But He No Longer Worked There. So He Locked The Account And Warned HR That They Nearly Triggered A HIPAA Violation.

Tech Volunteer Was Helping Out At A Rural School Late At Night, But Then The Police Showed Up To See What Was Going On

I.T. Support Worker Is Asked To Help A Teacher Set Up A Printer, But He Think The Guy Should Know How Because He Teaches Computer Science

Busy Tech Support Worker Wonders Why Laptops Keep Malfunctioning, But Then Discovers The Problem Was Stacked Right In Front Of Him

Tech Support Employee Easily Repairs A Customer’s Printer After Simply Reading Instructions, And The Customer Gives Them Way Too Much Credit As A Result

Tech Support Asked A Caller To Email A Screenshot Of The Issue, But They Demanded That He Automate That Process

Technical Support Desk Tried To Help A Caller Who Was In A Big Hurry, But She Slowed Down The Troubleshooting Process And Finally Hung Up

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Employee Was Forced To Explain A Basic Excel Feature To An HR Rep, But When She Wouldn’t Listen, It Led To An Embarrassing Reality Check In Front Of Her Boss

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