Tag: Tales From Tech Support

December 26, 2025 at 7:35 am

He Found A Security Vulnerability In A Client’s Equipment, And Planned A Personal Road Trip That Went Along Their Locations So He Could Bill Them For Miles

Road Trip

This guy really knew his job.

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December 26, 2025 at 3:55 am

Tech Support Was Cleaning Out A Closet And An Executive Said To Get Rid Of It All, So He And His Coworkers Took $10,000+ Worth Of Merchandise Home

Free tablets

Corporate waste is off the charts. 

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December 25, 2025 at 9:47 pm

His Family Called Him Over To Fix The Dryer, Which He Found To Have A Child Safety Lock, So He Unlocked It, But Refused To Show Them How

Couple with tech issues

Most tech support is just user error. 

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December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Hands typing on computer

I love it when a plan comes together.

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December 25, 2025 at 12:15 pm

Employee Investigated A Mysterious 7:00 PM WiFi Outage At A Remote Training Site, And He Later Discovered The Problem Was Bright Stadium Lights

Bright spotlight turned on

Even the internet is afraid of the dark… or at least really bright lights.

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December 24, 2025 at 11:15 pm

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Power cable unplugged

Creative problem-solving at its finest. 

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December 24, 2025 at 5:49 pm

He’s A High-Powered Successful Lawyer, But He’s Powerless Against A New Laptop Update

frustrated it worker

Technology is just a tool, the teacher is the most important!

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December 24, 2025 at 1:55 pm

Tech Support Politely Asked Customer To Submit A Ticket As Part Of The Process, But The Customer Flat Out Refused For No Reason

Man in headset working in an office

Tech support isn’t the place for an adult-sized tantrum.

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December 24, 2025 at 3:55 am

Tech Support Pro Provided Crystal Clear Instruction To An Employee, But They Didn’t Get The Message About When Their Files Would Be Available.

frustrated woman holding her phone

No need to await further instructions here.

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December 24, 2025 at 3:35 am

Company Pays Employee Overtime Just To Move A Computer Mouse, But Tech Support Fixes The Problem In 5 Minutes

closeup of woman's hand on a computer mouse

Some people get overtime for the craziest reasons!

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