Tag: Tales From Tech Support

March 26, 2026 at 3:21 pm

Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel

Employee working on a spreadsheet with numbers and colorful columns

Sometimes, being great at what you do can quickly lead to employee termination.

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March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Man talking on the phone annoyed

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

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March 25, 2026 at 8:15 pm

Employee Was Called In About A Monitor Not Working, But Nobody Would Tell Him How The PC, Keyboard, And Printer Got Damaged

Thermal printer printing on a blank paper

When nobody knows anything, the cameras usually remember everything.

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March 24, 2026 at 11:49 am

A Worker Figured Out Something On Their First Day At A Job, And It Got A Secretary Fired

woman packing up her desk

This worker definitely didn’t see that coming!

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March 22, 2026 at 6:15 pm

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Person using a fax machine

Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.

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March 22, 2026 at 1:20 pm

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Person using a remote control on the TV

Who knew tech support could feel like cracking a case in a mystery novel?

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March 22, 2026 at 7:21 am

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Woman in an office calling someone on the phone

When the wi-fi is on the loose, call IT to reel it back in.

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March 22, 2026 at 12:55 am

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

People in an office looking at a laptop

Questioning the expert can cost you thousands.

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March 21, 2026 at 10:15 pm

Employee Helped An Older Man Recover Photos From His Mobile Phone, And He Watched Him Break Down In Tears

Old man with beard feeling sad while looking at his phone

Never underestimate the power of one tiny toggle switch.

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March 21, 2026 at 7:15 pm

Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server

Old computer on a desk in a dimly lit room

Patience with tech-illiterate people is crucial in tech support.

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