Tag: Tales From Tech Support

March 5, 2026 at 10:15 pm

Customer Was Complaining That His Site Was Down And He Was Losing $1K Per Hour, So This Man Investigated And Found Out There Was No Real Problem

tech support employee wearing a headset and looking at a laptop

Just because the power is out doesn’t mean your website is down.

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March 5, 2026 at 7:15 pm

Graphic Designer Created An HTML File Exactly As Requested, But He Was Accused Of Ruining The Design When It Turned Out So Big On The Client’s Screen

Two work monitors on a desk

Sometimes, the biggest problem is just someone zooming in way too far.

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March 4, 2026 at 10:15 pm

Employee Disagreed When His Boss Told Him That Their Fax Can Print Files, So He Investigated The Mystery And Found An Explanation From Across The World

Man looking at a document and contemplating

Thanks to technology, printing in another part of the world is now possible!

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March 4, 2026 at 8:20 pm

His Company Decided To Insource His Position And Offered Him The Job At A 20% Pay Cut, But He Already Had A Better Offer With Another Company

Boss firing employee

Jim takes being a horrible boss to a whole new level. 

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March 4, 2026 at 1:48 pm

Tech Support Tried To Fix A Disabled Computer Account, But The Confused User Thought They Meant A Physical Disability

tech support agent wearing headset

This caller got a crash course in computer lingo.

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March 4, 2026 at 11:24 am

He Took A Request From A Caller Who Was Not At All Tech Savvy Complaining About Printer Issues, And After Extensive Troubleshooting, He Found That The Printer Wasn’t Even Plugged In

Printer problem

Come on man, you have to give him something to work with.

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March 4, 2026 at 12:55 am

Technical Support Found An Issue On The Printer Server, So He Called The End User To Say It Was Being Fixed, But She Wouldn’t Accept The Fact That Nobody Was Coming Out

Printer issues

Dealing with end users can be endlessly frustrating. 

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March 3, 2026 at 10:15 pm

Their Company Said They Have To Work 60+ Hours A Week Without Getting Overtime, So They Tracked Their Hours For Nearly A Year And Filed A Lawsuit, Winning A Massive Settlement

IT Team working

Stop trying to screw over the employees and pay them what they deserve. 

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March 3, 2026 at 8:20 pm

The CEO Of The Company Was Freaking Out Because His Computer Was Acting Weird, So A Tech Support Guy Went Over And Immediately Noticed A Newspaper Leaning On Part Of The Keyboard

Troubleshooting computer problems

Sometimes it is the simplest things that get the job done.

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