Tag: Tales From Tech Support

September 18, 2026 at 2:35 pm

A Customer Called For Help In The Middle Of The Night And Demanded A Refund, But She Wouldn’t Let Support Troubleshoot The Problem

Angry woman on phone

The manager should have shut her up a lot sooner. 

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September 17, 2026 at 5:35 pm

He Needed a New End Put on a Network Cable — The College Had to Call in an Outside Contractor, Costing Them a Fortune

Cable crimping

There were many ways that this could have been done for less money. 

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September 17, 2026 at 3:55 pm

A New Customer Called Support After Messing Up His Payroll Software, And He Needed The Mistake Fixed Before His Employees Went Without Pay

Doctor at computer

He should have set this up weeks ago, or else run payroll on the old system.

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September 16, 2026 at 5:35 pm

Tech Support Worker Is Really Frustrated With A Lot Of Callers, But He Tries To Stay Polite So He Doesn’t Lose His Job

frustrated man working in a call center

Those definitely sound like frustrating experiences!

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September 16, 2026 at 4:35 pm

He Tried to Fix His Coworker’s Monitors That Kept Going Black — His Manager Insisted the Graphics Card Just Couldn’t Handle It

Man working on his two screens

His explanation didn’t make much sense.

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September 16, 2026 at 3:25 pm

Admin Employee Told a Coworker to Contact IT About Her Computer Problem—So She Accused Him of Not Listening and Copied His Manager

Admin trying to help coworker with computer issues

This is how you make someone regret helping.

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September 16, 2026 at 6:15 am

He Warned Her She’d Need to Remember a Six-Digit PIN — She Forgot It Instantly and Reported Him to Cybersecurity

Tech worker smiling at the things people say

It’s not his fault.

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September 15, 2026 at 6:15 am

His Company Ran on Outdated Tech — When He Tried to Explain a Cost-Cutting Plan Wouldn’t Work, His Manager Wouldn’t Listen

Frustrated tech guy

She really isn’t understanding the situation.

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September 15, 2026 at 4:55 am

His Friends Run Their Own Business—Then He Asked What Data Backup System They Used and They Had No Idea

Frustrated tech guy

How can anyone be so oblivious to the world as to think that they don’t need data backup?

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September 15, 2026 at 4:15 am

He spent 5 years fixing $15 Wi-Fi extenders and recycled routers—Then Refused to Troubleshoot Until They Bought Actual Hardware

Frustrated guy at a computer

If his parents aren’t appreciative of what he is doing, then he shouldn’t help them at all.

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