Tag: Tales From Tech Support

April 8, 2026 at 6:15 pm

IT Tech Got Tired Of A New Supervisor Skipping The Ticket System And Running To His Office For “Emergency” Fixes, So He Started Fixing Her Computer Remotely And Told Her To Stop Trying To Get Him Alone Or He’d Go To HR

It support worker sitting at his desk annoyed by a coworker

That was quite unorthodox.

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April 8, 2026 at 12:55 am

Company’s Servers Shut Down Every Morning, So Tech Support Worker Camps Out And Discovers The Mysterious Cause

Computer network servers

Sometimes, the biggest server crash is caused by the office janitor.

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April 6, 2026 at 11:49 pm

Service Desk Agent Remotely Connected To A Caller’s Computer After She Demanded He Fix Her “Email Issue,” But When He Discovered She Sent 50 Messages To DoNotReply, She Still Blamed IT

Tech support worker helping a woman fix her email

What an annoying situation!

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April 6, 2026 at 3:22 pm

Employee Spent Hours Setting Up A Brand New Laptop For His Coworker, But Minutes After He Handed It Over, The Coworker Spilled Coffee

Coffee spill near a laptop on the desk

Sometimes, the real stress test is a cup of coffee.

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April 6, 2026 at 11:24 am

Couple ‘Upgraded’ Their Rental Property TV Without Talking About It First, And The Husband Picked One Out That Didn’t Have The Right Features

man installing a TV

All of this could have been avoided with proper communication. 

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April 6, 2026 at 3:22 am

Employees Keep Asking To Postpone A Server Transfer Due To Critical Work That Can’t Be Disrupted, So This Tech Support Worker And His Boss Unplugged The Server Without Warning Anyone First

Man working on laptop and checking wires

Maintenance? No! Unscheduled outage? Okay.

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April 6, 2026 at 12:55 am

Tech Support Worker Is Pulled Onto A Tiger Team, But He Has To Answer Questions Without Any Of His Usual Notes

Man in striped shirt working on his laptop

He handled that really well!

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April 5, 2026 at 7:15 pm

Tech Support Worker Got Some Concerning Reports About System Temperatures, So They Got To Work And Figured Out Where The Error Was Coming From

man working on a machine

Good thing they got to the bottom of this issue!

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April 5, 2026 at 2:35 pm

Help Desk Employee Reviewed An IT Project Manager’s Ticket About A Meeting That Wouldn’t Stop Repeating, But While The Manager Blamed Outlook, He Discovered The Calendar Had No End Date Set

Help desk employee trying to check settings in an app

This is not shocking.

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April 5, 2026 at 10:48 am

IT Employee Joined An Emergency Call After A Manager Reported Agents Couldn’t Complete Three Way Calls, But While Managers Thought It Was A System Failure, IT Discovered The Agent Hung Up First

Man sitting on a call with 50 other people solving an IT issue

This should’ve never been a thing.

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