Tag: Tales From Tech Support

October 12, 2026 at 1:35 am

She Demanded a Password Bypass Without ID—Until the Tech Handed Her a Device Release Form

Man on his computer at a computer store

This was definitely suspicious.

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October 11, 2026 at 8:45 pm

The VP Demanded an Immediate 2 AM Patch—Only to Get Shut Down by Executive Escalation

tech support workers in a call center

Those were both some pretty crazy calls! 

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October 11, 2026 at 7:35 pm

An Executive Demanded Password Resets Three Times a Shift—Until an Email Documented His Workflow Failures

message on a computer screen "your password is invalid try again"

Nobody wants to work with someone who acts like a Karen.

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October 11, 2026 at 4:35 pm

He Misconfigured a Core Server Rule and Left for Surgery—Only to Watch the Outage Blame Fall on the Shift Lead

tech support worker

I don’t think he’s cut out for that job.

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October 10, 2026 at 4:35 pm

A Manager Did Everything Right By Backing Up His Files, So The Problem He Hit While Syncing Them Came As A Shock

worried businessman looking at laptop computer

Talk about a sinking feeling!

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October 10, 2026 at 2:35 pm

The IT Manager Upgraded Everyone To Wireless Laptops, But One Manager Called Them “Junk”

worried businessman looking at a laptop computer

The GM really overreacted.

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October 10, 2026 at 8:55 am

A User Replaced His Headset Twice Over “Low Volume”—Only for IT to Fix It with One Embarrassingly Simple Adjustment

Man with headset issues

Why did it take them so long to figure it out, though? 

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October 9, 2026 at 6:15 am

He Was Told To Keep Every Call Under 8 Minutes, Then His Supervisor Noticed One That Lasted Over An Hour

closeup of a smiling man wearing a headset

I’m glad his manager helped him out.

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October 9, 2026 at 4:55 am

A Tech Support Worker Found A Major Flaw In A Report’s Data, And Took It To His Boss

focused tech support worker looking at a computer monitor

These things happen.

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October 8, 2026 at 7:55 am

A Department Head Interrupted Her Support Call to Demand Immediate Personal Tech Help—For a Non-Work Device

smiling and waving female tech support worker

What an annoying situation!

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