Tag: Tales From Tech Support

July 7, 2026 at 6:55 am

An IT Worker Faced a “Worst Case Scenario” Fixing a Campus Printer. The Condescending Academic Attitude That Made the Shift Unbearable.

young woman repairing a printer

There’s nothing worse than a two-faced liar.

Read More »

July 6, 2026 at 5:20 am

The Ghost in the System: How a Simple Code Choice Made Back in the Day Created a Multi-Million Dollar Crisis for a Modern IT Team.

man working on a computer

Good thing they got this figured out!

Read More »

June 29, 2026 at 3:55 pm

He Had Plenty of Frustrating Days Running a College Computer Lab — But It’s the Students He Helped That He’ll Never Forget

computer lab with nobody in it

It definitely says a lot when a professor is impressed.

Read More »

June 29, 2026 at 11:55 am

“Let Me Speak to Your Boss”: How a Tech Support Worker Finally Got a Stubborn Customer to Connect to Their WiFi

employees working in a call center

I really do hope they record their calls.

Read More »

June 28, 2026 at 3:55 pm

“Let Me Speak to Someone Else!”: Tech Support Supervisor Left Stunned After Clueless Caller Rejects His Expert Help

man working in a call center

A little understanding can go a long way.

Read More »

June 28, 2026 at 1:46 pm

“It Worked Perfectly”: Creative Engineer Refuses to Rewrite Code After a Hardware Crew Installs Critical Sensor Cards Upside-Down

Computer troubleshooting

Finding the fastest solution to a problem sometimes requires you to think outside the box. 

Read More »

June 28, 2026 at 11:55 am

CIO Is Furious That An Email Was Rejected By The Company’s Spam Filter, So He Insisted On Answers And Getting The Issue Fixed No Matter What

furious businessman looking at laptop computer

It sounds stressful for everyone involved.

Read More »

June 28, 2026 at 2:22 am

IT Worker Explains Why Even the Best Critical Infrastructure Can’t Always Prevent Human Mistakes

Man in data center

Some bosses never learn.

Read More »

June 24, 2026 at 1:46 pm

While Helping With a Tech Issue, This Employee Noticed Something Was Wrong — It Turned Out to Be a Stroke, and Quick Thinking Saved a Life

Man working in call center

Wow, good for him.

Read More »

Page 2 of 28