Tag: Tales From Tech Support

April 22, 2026 at 2:35 pm

IT Operations Manager Learned A Technician Accidentally Sent A Wipe Command To The Wrong Computer, And The Contracts Manager Who Clicked “Yes” To Confirm The Erase Lost All His Files

Contracts manager on his computer in the morning

What a bad experience.

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April 21, 2026 at 3:22 am

Employee Yelled At An IT Specialist And Threatened His Job, So He Recorded Her Abusive Calls And Got Her In Trouble

Man in white shirt with headset working

Her complaint was completely unreasonable.

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April 18, 2026 at 11:24 am

An IT Worker Randomly Stumbled Upon A Problem With Their CEO’s Computer Setup, And Fixed It Pronto

man working on a computer

That’s what we like to call a “happy accident.”

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April 16, 2026 at 5:24 am

Female Colleague Taught This Man A New Work Process On How To Move Files, So He Was Shocked To See Her Perform An Insanely Complicated Method

Woman looking at printed documents

Imagine if data transfer were done this way. Ugh!

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April 14, 2026 at 1:20 pm

Help Desk Technician Was Called In When A Law Partner Claimed Her Printer Was Printing On Its Own At Night And Suspected Someone Was Sabotaging Her, But It Turned Out To Be An Old Scheduled Print Job That Reactivated After A System Update

IT tech support worker fixing a printer in a law office

She sure seemed disappointed. 

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April 13, 2026 at 11:49 pm

Tech Support Engineer Was Asked To Verify A Bug Fix On A Software Tape Before It Was Shipped To A Major Customer, But Installing It Caused The Machine To Fail And Revealed The Tape Had Never Been Properly Tested

Man upset because the tape he was testing crashed the system

It’s a good thing they checked.

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April 11, 2026 at 6:15 pm

Office Employee Yelled At An IT Intern For Not Fixing A Scanner, But It Was Actually The Employee Fault

Man in grey jacket working on his computer

User error is not IT’s fault.

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April 9, 2026 at 11:49 pm

PC Technician Was Called To Stop An Eleven Year Old From Bypassing Parental Controls, But After Finding A Hidden Linux Hard Drive, He Locked The BIOS And Kept Her Secret

11-year-old girl smirking near her parent's computer

What a smart kid!

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April 9, 2026 at 8:15 pm

IT Technician Advised Employee Not To Open A Suspicious Email With A Virus, But She Ignored The Warning And Opened It Anyway

Woman in front of a screen looking at a suspicious email attachment

Some people make the dumbest decisions. 

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April 8, 2026 at 7:15 pm

Tech Support Worker Locked A Missing Company Laptop When It Suddenly Checked In From Another State, But Then He Learned Manufacturing Had Sold It And He Caused A Third-Party’s Production Line To Shut Down

Man sitting at his computer trying to locate a missing computer

That was some quick thinking.

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