Tag: Tales From Tech Support

March 14, 2026 at 7:24 am

Plant Manager Tried To Throw Him Under The Bus For Production Loss, But This Support Tech Threw The Receipts Right Back At Him

Laptop and tangled cables on the floor

The pictures say it all.

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March 13, 2026 at 1:20 pm

User Keeps Calling Support About Not Being Able To Save A File As PDF, But It Turned Out To Be A File Naming Mistake She Kept Committing

Frustrated employee working on his laptop

Some tech issues are user-generated.

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March 13, 2026 at 5:20 am

Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

Confused woman looking at the laptop

You can’t expect tech support to remember your passwords for you.

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March 12, 2026 at 7:21 am

Tech Helpdesk Worker Receives A Call From A Frustrated Employee, And Just By Showing Her Some Empathy, He Ends Up Winning An Award

A man wearing a headset

This is customer service at its finest.

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March 12, 2026 at 5:20 am

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

A man working on two laptops

The IT team should have refused.

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March 10, 2026 at 10:15 pm

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

Older woman sitting on the couch with her laptop

Sometimes, the clueless customers are the most grateful ones.

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March 9, 2026 at 11:23 am

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

Woman in suit trying to make business decisions that she doesn't understand

Well, now she knows.

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March 9, 2026 at 5:20 am

IT Support Technician Told High School Intern To Restart His Computer, But The Intern Thought The Monitor Was The Computer So He Had To Walk Down Himself And Fix It

High school kid sitting at his desk, using an iPad

We should be okay.

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March 9, 2026 at 12:55 am

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

tech support

Tech support isn’t magic, you have to explain the problem you’re having. 

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March 8, 2026 at 11:49 pm

Employee Tried To Help A Coworker Who Complained About “Infinite Spaces” On Her Word Document, So He Went To Her Desk And Immediately Saw The Problem

A mobile phone sitting on the laptop's keyboard

Turns out the biggest tech issue is just a phone placed in the wrong space.

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