Tag: tech support

December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Hands typing on computer

I love it when a plan comes together.

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December 23, 2025 at 6:35 pm

Tech Support Worker Arrives At Customer’s Office To Replace Computer Hardware, But The Customer Is Upset Because He Doesn’t Get Paid Overtime

technician fixing a computer

That customer was really trying to take advantage of the situation.

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December 23, 2025 at 12:45 am

IT Worker Repeatedly Helped A User Fix Their Headset, But Then They Broke It For The Fourth Time And Things Got Tense

Tech support worker can't believe his ears when the same person calls again

This is quite the situation!

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December 21, 2025 at 9:48 pm

Employee Took A Tech Support Call During A Wildfire In The Midwest, And Learned That The Customer Thought He Was Literally The Internet

Woman talking to someone on the phone while looking at her laptop

If the Internet were a person…

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December 19, 2025 at 9:48 pm

Employee Tried To Help A Customer Cancel Their Service, But They Refused To Give Any Info And Demanded A Transfer That Couldn’t Be Made Without It

Employee wearing headset is working on his laptop

You can’t help someone who insists on speed-running their own inconvenience.

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December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

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December 17, 2025 at 11:15 pm

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Woman using her laptop on the bed, under all the blankets

Bet she won’t do that again!

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December 14, 2025 at 10:35 pm

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Dirty keyboard that's covered with crumbs food or pencil shavings

At least it was easy!

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December 14, 2025 at 8:55 pm

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Tech support worker taking notes as the client reads the error message

Way to take charge!

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December 14, 2025 at 5:45 am

IT Worker Was Helping A Coworker Submit A Website Ticket And Accidentally Opened An Inappropriate Site On Screenshare, And It Revealed Their Company Content Filter Had Never Been Configured

Man looking at his computer screen shocked because filters failed

This was a huge catch!

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