Tech Support Agent Refused To Transfer Customer To Apple Support Because It’s Not Possible From Their Phone System, But The Customer Insisted It Was Done Before And Demanded A Supervisor
He was right to refuse.
He was right to refuse.
Bosses don’t know everything.
That’s the first thing to try.
No, you can’t pull one over on a company for your own selfish reasons!
Tech support isn’t magic, you have to explain the problem you’re having.
It’s funny how often this happens.
They got lucky with him.
This caller got a crash course in computer lingo.
Come on man, you have to give him something to work with.
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