Tag: user error

April 5, 2026 at 10:48 am

IT Employee Joined An Emergency Call After A Manager Reported Agents Couldn’t Complete Three Way Calls, But While Managers Thought It Was A System Failure, IT Discovered The Agent Hung Up First

Man sitting on a call with 50 other people solving an IT issue

This should’ve never been a thing.

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April 5, 2026 at 3:47 am

IT Employee Issued Coworker A New Work Phone, And The Coworker Went Straight To The Manager Claiming It Was Broken, But IT Discovered He Simply Didn’t Know How To Use It

IT guy sitting at his desk trying to solve a user error

People will never cease to amaze.

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March 3, 2026 at 8:20 pm

The CEO Of The Company Was Freaking Out Because His Computer Was Acting Weird, So A Tech Support Guy Went Over And Immediately Noticed A Newspaper Leaning On Part Of The Keyboard

Troubleshooting computer problems

Sometimes it is the simplest things that get the job done.

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February 23, 2026 at 7:47 am

Remote IT Specialist Was Asked To Fix A Spreadsheet, But The Team Lead Sent Him A Link To Her Desktop And He Had To Use A Faucet Analogy To Get His Point Across

Man turning on the water in his kitchen sink to prove a point

That was the best response.

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February 17, 2026 at 5:47 am

IT Employee Was Told That His Coworker’s Files Were Stuck Transferring, But Then He Realized The Person Had Been Watching Their Camera Battery Drain

Screen with coding written on it because files are being downloaded

That poor lady!

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February 13, 2026 at 7:48 am

IT Employee Investigated A Supervisor’s Slow Network Complaint, And Discovered They Were Disconnecting The Ethernet Everyday And Using Public WiFi Instead, Thus Handicapping Their Own Connection

Tech support worker trying to fix his manager's laptop

Luckily, it was easy to fix.

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February 4, 2026 at 6:55 pm

Telecom Worker Helped An Angry Customer Pair Her Phone With Her Car, But When The System Asked Her To Record A Device Name, It Played Her Own Screaming Voice Back To Her

Woman trying to get the Bluetooth to work in her car

She needs to tone it down.

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January 27, 2026 at 11:22 pm

One Manager Was Constantly Being Difficult And Making The Work Of The IT Team More Difficult, But One Day He Yelled At A Tech Guy And The Owner Of The Company Sent Him Home

Upset worker

You catch more flies with honey than vinegar. 

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January 22, 2026 at 3:55 am

IT Support Worker Spent The Entire Day Responding To “Critical” Tech Emergencies, But One Call After Another Revealed The Real Problem

Woman explaining her computer problem to the IT guy

At least his days go by fast.

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