Customer Calls To Complain About Roaming Charges, But When The Call Center Employee Looks At The Customer’s Account, He Alerts His Supervisor
Being rude to a customer service employee will only work against you.
Being rude to a customer service employee will only work against you.
Managers make a dollar, you make a dime, yet they still drive you crazy on company time.
Some questions don’t need explicit answers.
Nothing beats revenge served with a retail smile.
Give the new mother a break!
If you don’t care about your employees, don’t expect them to stay.
Does it really matter who pulled the chase card, though?
She got exactly what she asked for!
Some people can’t take honest feedback.
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