She Just Wanted to Keep the Hotel Cool—Then an Outraged Guest Accused Her of Causing Global Warming
This customer clearly doesn’t know how to pick his battles.
This customer clearly doesn’t know how to pick his battles.
Turns out, customers prefer a little personality.
This customer brought a story, not proof.
They wanted her to be more talkative, so mission accomplished!
Turns out a public review is a heck of a lot more effective than a private complaint!
The hospitality industry isn’t for everyone.
Some lessons are too costly to keep to yourself.
When “the little guy” bands together.
Page 1 of 2