Tag: Tales From Tech Support

December 30, 2025 at 11:55 pm

His Dad Assured Him Twice That All Printer Cables Are Connected Properly And It Still Won’t Work, But This Man Later Found Out That One USB Cable Wasn’t Plugged In

Unplugged USB cable

Why users lie to tech support is beyond comprehension.

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December 30, 2025 at 10:35 pm

User Called To Troubleshoot His “Broken” Wireless Monitor, So Tech Support Had To Repeatedly Explain That It Just Needed To Be Plugged Into A Power Source

Man with headset looking at his computer screen

Tech innovations move so fast, it takes a while for users to keep up.

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December 30, 2025 at 3:55 am

IT Associate’s Network Stayed Perfectly Stable For Months, So He Ended Up Questioning Whether He Deserved His Own Paycheck

bored man looking at his computer screen

Funny how the jobs we complain about in our twenties become the ones we daydream about decades later.

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December 28, 2025 at 10:35 pm

Tech Support Employee Helped An End User Whose App “Wouldn’t Open,” But He Soon Learned That The User Skipped The One Step That Was Literally Marked In Bright Red

Man with a schocked reaction as he looks on his laptop

Some people couldn’t follow a simple step-by-step instruction.

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December 28, 2025 at 8:55 pm

Tech Guy Got A Call About A 20-Year-Old Coding Flyer He Forgot, So He Ended Up Stuck With A Couple’s Unfixable Web Game Disaster

An elderly couple looking at a laptop smiling

While they were trying to make a game, little did they know that they were being played.

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December 28, 2025 at 5:49 pm

Employee Was Always Ready To Help IT Requests, But He Realized That His Coworkers Will Call, Text, And Complain Instead Of Submitting A Simple Support Ticket

Person working on his laptop

How hard is it to submit a ticket, really?

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December 28, 2025 at 2:35 pm

Manager Insists There’s No Overtime Without Authorization From The Company President, So An IT Worker Refuses To Work Late Anymore

man fix server network in data center room

There are situations where overtime is unavoidable.

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December 27, 2025 at 12:15 pm

IT Employees Know The Best Troubleshooting Step Is To Turn A Computer Off And On Again, But This IT Team Took It To Another Level And Rebooted The Entire Building

IT Guy Rebooting

Have you tried turning it off and on?

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December 27, 2025 at 5:55 am

Employee Reported That Their Work Phone Was No Longer Forwarding To Their Personal Cell Phone, So Tech Support Found Out That He Blocked His Work Phone Number As Spam

Working at help desk

Phones working as intended.

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December 26, 2025 at 11:55 pm

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

Tech support working

Losing a dime to pick up a penny.

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