Tag: Tales From Tech Support

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

December 16, 2025 at 11:35 am

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Call center worker on the phone to a customer who blew his mind

Bless her heart!

December 16, 2025 at 10:35 am

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

Knowing what things are called makes life so much easier.

December 15, 2025 at 10:35 pm

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

When two different worlds collide

December 15, 2025 at 8:55 pm

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

Man answering a call at the tech support desk

Next time, she’ll do better.

December 15, 2025 at 6:55 pm

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

System admin typing in the database but missing information

It’s shocking no one warned them.

December 15, 2025 at 3:55 am

The Company Owner Pulled The Server’s Power Cords During Updates And Took Email Down For Everyone, So IT Admin Had To Restore An Entire Exchange Database

Server room up and running good, but someone is about to change that

At least it was the owner!

December 14, 2025 at 10:35 pm

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Dirty keyboard that's covered with crumbs food or pencil shavings

At least it was easy!

December 14, 2025 at 8:55 pm

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Tech support worker taking notes as the client reads the error message

Way to take charge!

December 14, 2025 at 6:35 pm

Colleague Tried Helping A Coworker Fix His Slow Laptop, But After The Coworker Refused Basic Troubleshooting And Blamed Him For The Slowdown, He Decided He Was Done Helping For Good

IT employee trying to help a colleague fix his slow laptop

Sounds like he needs serious help.

TwistedSifter

The Best of the visual Web, sifted, sorted and summarized

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Employee Is Sent On Site With A Task That Should Be Easy To Complete, And It Ends Up Being The Easiest Overtime Ever

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

The Company Owner Pulled The Server’s Power Cords During Updates And Took Email Down For Everyone, So IT Admin Had To Restore An Entire Exchange Database

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Colleague Tried Helping A Coworker Fix His Slow Laptop, But After The Coworker Refused Basic Troubleshooting And Blamed Him For The Slowdown, He Decided He Was Done Helping For Good

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Tech Support Helped Woman Reset Her Password, But She Called Back The Next Day Because She Forgot It Again

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Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

College Student Submitted Receipts For A $1,021 Campus Event, But The University Reimbursed Her Over $10,000 And Insisted There Was No Error

Employee Arrives At Work Early, So The Boss Wants Them To Work Overtime Without Getting Paid For It

Botany Student Volunteers To Assemble Boxes Before A Plant Sale, But The Person In Charge Claims He Can’t Volunteer

HOA Tries To Convince Homeowner Who Is Not Part Of The HOA To Follow Their Rules, But The Homeowner Refuses

TwistedSifter

The Best of the visual Web, sifted, sorted and summarized

Tag: Tales From Tech Support

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