Tales From Tech Support Archives

March 12, 2026 at 5:20 am

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

The IT team should have refused.

March 10, 2026 at 10:15 pm

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

Older woman sitting on the couch with her laptop

Sometimes, the clueless customers are the most grateful ones.

March 9, 2026 at 11:23 am

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

Woman in suit trying to make business decisions that she doesn't understand

Well, now she knows.

March 9, 2026 at 5:20 am

IT Support Technician Told High School Intern To Restart His Computer, But The Intern Thought The Monitor Was The Computer So He Had To Walk Down Himself And Fix It

High school kid sitting at his desk, using an iPad

We should be okay.

March 9, 2026 at 12:55 am

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Tech support isn’t magic, you have to explain the problem you’re having.

March 8, 2026 at 11:49 pm

Employee Tried To Help A Coworker Who Complained About “Infinite Spaces” On Her Word Document, So He Went To Her Desk And Immediately Saw The Problem

A mobile phone sitting on the laptop's keyboard

Turns out the biggest tech issue is just a phone placed in the wrong space.

March 8, 2026 at 8:20 pm

Employee Received A Frantic Call From A Customer Whose New Docking Station Wasn’t Working, So He Tried To Troubleshoot It For An Hour

Whit USB charging unit plugged into an electrical outlet

Sometimes, the most complicated tech issue is the one that’s unplugged.

March 7, 2026 at 7:15 pm

Tech Support Worker Answered A Routine Internal Help Desk Call, But Her Irate Coworker Refused To Share An ID Number And Expected The Issue To Be Solved

Tech support worker for a large company dealing with an irate coworker

Most people would’ve hung up.

March 6, 2026 at 11:49 pm

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

Man fixing a Route Engine that hasn't worked since it came in

They got lucky with him.

March 6, 2026 at 8:20 pm

IT Manager Saw HR Enter The Server Room With A Fire Inspector, But By The Time He Got To The Room, They Had Triggered The Smoke Detectors And Shut Down Every Critical System At Once

Computer sitting in a blue room with lots of wires and stuff in the background

HR should’ve known better.

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Tag: Tales From Tech Support

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

Woman Complained About Her Internet “Getting Deleted,” So This Tech Support Used An Easy-Fix That Made Her So Grateful

IT Support Worker Shut Down A Client’s Email Servers After The Co-Owner Refused To Pay Overdue Charges, But All Services Were Restored Because The Other Owner Panicked And Paid The Entire Bill

IT Support Technician Told High School Intern To Restart His Computer, But The Intern Thought The Monitor Was The Computer So He Had To Walk Down Himself And Fix It

A User Called In Reporting That The Server Was Down And She Couldn’t Make Phone Calls, But After A Lot Of Frustration, He Figured Out That She Just Wasn’t Dialing Right

Employee Tried To Help A Coworker Who Complained About “Infinite Spaces” On Her Word Document, So He Went To Her Desk And Immediately Saw The Problem

Employee Received A Frantic Call From A Customer Whose New Docking Station Wasn’t Working, So He Tried To Troubleshoot It For An Hour

Tech Support Worker Answered A Routine Internal Help Desk Call, But Her Irate Coworker Refused To Share An ID Number And Expected The Issue To Be Solved

Applications Manager Was Sent To Install A Software Patch, And While He Was There, The Team Asked Him To Fix A Hardware System That No One Could Boot

IT Manager Saw HR Enter The Server Room With A Fire Inspector, But By The Time He Got To The Room, They Had Triggered The Smoke Detectors And Shut Down Every Critical System At Once

Latest

She Left Work Early Due to a Life-Threatening Allergic Reaction—Until Her Manager Wrote Her Up for Leaving Without Authorization

A Woman Refuses To Help Her Pregnant Younger Sister Financially, And Her Reason Might Change How You See Her Decision

He Has Taken Lessons At The Same Time For Years, Yet Another Student Now Wants Him To Switch And Disrupt His Established Routine

Her Manager Told Her She Was Cut For The Night, But When She Tried To Leave, He Suddenly Changed His Mind And Snapped At Her

She Planned a 40th Birthday Trip to Disneyland for Her Family—Until Her Mother-in-Law Tried to Take Over the Itinerary

Popular

A Lifeguard Rescued A Child From The Pool, But The Dad Was More Upset About Having To Stay And Fill Out Paperwork

College IT Technician Gets A Support Request, But The Sheer Magnitude Of What Is Being Asked Blows Him Away

After A Fence Came Down, The Homeowners Chose Not To Rebuild It, So The Neighbor Is Left Footing The Bill

Her Sister Gave Her a Bag of Old Clothes to Use or Donate. She Tailored a Great Suit to Fit, and Her Sister Demanded It Back

Night Shift Worker Asks To Switch To Day Shift So He Can Chat With HR About His Upcoming Move, But His Supervisor Tells Him To Log In From Home On His Company Laptop