Tag: Tales From Tech Support

December 27, 2025 at 5:55 am

Employee Reported That Their Work Phone Was No Longer Forwarding To Their Personal Cell Phone, So Tech Support Found Out That He Blocked His Work Phone Number As Spam

Working at help desk

Phones working as intended.

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December 26, 2025 at 11:55 pm

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

Tech support working

Losing a dime to pick up a penny.

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December 26, 2025 at 5:49 pm

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

Printer

Printers are the nightmare of any help desk worker. 

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December 26, 2025 at 1:55 pm

System Administrator Explains One-Cent Excel Error Multiple Times, But HR Manager Escalates It Anyway And Gets Shut Down By The VP In A Very Short Meeting

System admin sitting in a meeting with HR lady and the VP

That was an expensive penny!

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December 26, 2025 at 10:35 am

Paralegal Discovers That The Internet Isn’t Working At The Office, So She Reads A Book While She Waits For It To Get Fixed

woman reading a book at her desk

Some work days don’t go the way you expected.

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December 26, 2025 at 7:35 am

He Found A Security Vulnerability In A Client’s Equipment, And Planned A Personal Road Trip That Went Along Their Locations So He Could Bill Them For Miles

Road Trip

This guy really knew his job.

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December 26, 2025 at 3:55 am

Tech Support Was Cleaning Out A Closet And An Executive Said To Get Rid Of It All, So He And His Coworkers Took $10,000+ Worth Of Merchandise Home

Free tablets

Corporate waste is off the charts. 

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December 25, 2025 at 9:47 pm

His Family Called Him Over To Fix The Dryer, Which He Found To Have A Child Safety Lock, So He Unlocked It, But Refused To Show Them How

Couple with tech issues

Most tech support is just user error. 

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December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Hands typing on computer

I love it when a plan comes together.

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December 25, 2025 at 12:15 pm

Employee Investigated A Mysterious 7:00 PM WiFi Outage At A Remote Training Site, And He Later Discovered The Problem Was Bright Stadium Lights

Bright spotlight turned on

Even the internet is afraid of the dark… or at least really bright lights.

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