Customer Threatened To End Her Subscription Over A Price Hike, But When The Agent Complied And Closed It, She Realized It Would Cost Her Even More To Start Fresh
You can’t threaten someone who doesn’t really care!
You can’t threaten someone who doesn’t really care!
What did her friend expect her to do?
Sorry, lady. No thank you.
Mary, Mary, quite contrary, how does your retirement go?
Her husband is enabling this situation by not talking privately to his mom about it.
There’s nothing wrong with saying no.
That was well-played!
Kindness is usually the right approach, but it can be a slippery slope.
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