Tag: call center

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

Read More »

December 12, 2025 at 7:46 pm

Call Center Employee Was Told Being Five Minutes Late Counted As A Full Absence, So He Called Out On The Spot And The New Attendance Rule Triggered Mass Departures Before It Was Reversed

Employees working in a call center, posing for a group photo

That’s a ridiculous policy!

Read More »

December 12, 2025 at 5:45 am

Call Center Employee Gets Great Feedback For Sounding Natural, But Then A New Supervisor Tells Her To “Stick To The Script”

smiling woman working in a call center giving a thumbs up

Conversational is better than robotic.

Read More »

December 8, 2025 at 5:55 pm

Call Center Employee Tried To Assist A Rude Caller, But They Insisted On Being Put On Hold To Wait For A Supervisor

employee working at a call center with headset on

Ultimately, she got her pizza order but lost her pride!

Read More »

November 8, 2025 at 7:35 pm

Customer Service Worker Gets A Wrong Number And Refuses To Accept Reality, So They Get Stuck In A Futile Cycle Of Debate

Woman wearing phone headset and laughing

A real battle of wits

Read More »

October 18, 2025 at 9:46 pm

Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To Take Even More Time Off

woman in black shirt wearing a headset

Her manager really had her back.

Read More »

September 19, 2025 at 10:35 pm

Man Was Fed Up With Annoying Telemarketers, So He Found A Hilarious Way To Handle Them

A landline phone on the table with a pen and notepad beside it

The best response to an annoying caller is an annoying prank.

Read More »

September 2, 2025 at 5:47 pm

Bank Representative Called A Customer To Help Prevent Her Account Being Cancelled, But She Went Ballistic And Told Her To Never Call Her Number Again

Woman working at call center

This story really hit a nerve with people.

Read More »

September 1, 2025 at 1:49 pm

Her New Boss Demanded She Read The Call Script Word For Word, So She Did It Robotically And The Rule Changed The Next Day

Young woman working in a call center answering phones

She handled it perfectly!

Read More »

July 19, 2025 at 7:55 pm

Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes

Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes

Not all scripts are well-written. 

Read More »

Page 6 of 10