Employee Tried To Help A Customer With A “Defective” Sealant Can, But He Realized That The Problem Wasn’t The Product
A customer’s frustration can easily be pacified with good communication.
A customer’s frustration can easily be pacified with good communication.
“No” doesn’t turn into “yes” just because you hit replay.
It shouldn’t have been shocking.
You can explain store policy, but you can’t explain customers’ stubbornness.
Some people think they can just change the prices of products in the store.
Just ask for a second bag.
A customer service smile is part of the uniform… not a marriage proposal.
Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.
Questioning the expert can cost you thousands.
Page 42 of 122