The “Customer Service” Paradox: Can You Be ‘Too Personal’? How One Office’s Friendly Phone Policy Caused a Global Logistics Nightmare
Changing a system that works well usually doesn’t end well.
Changing a system that works well usually doesn’t end well.
He got what he wanted just not the way he expected to get it.
The guy got what he deserved.
When there’s an emergency, call 911!
Kids can be really creative when they’re trying to avoid breaking the rules!
They need to look into their local laws.
Always get it in writing!
These two might need to have a serious conversation about how the laundry is gonna get done in this household!
Just following the rules, boss!
Never tick off the people who actually keep the business running.
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