Tag: Tales From Tech Support

March 29, 2026 at 10:15 pm

IT Technician Investigated A Flickering Internet Connection, But After Tracing The Ethernet Cable Through A Closet He Found Heavy Winter Coats Hanging From The Line

Man starting to trace an ethernet cable that's not working

They learned an important lesson.

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March 29, 2026 at 3:20 pm

Employee Upgraded The Company’s Workstations To Boost Processing Speed, But He Felt Guilty Since So Many Coworkers Lost Their Jobs Afterward

An empty workplace with desks, chairs, and computers

That’s why technology is sometimes considered the enemy.

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March 29, 2026 at 11:23 am

Call Center Manager Learns Customer Is Discriminating Against Female Worker, So He Lectures Him And Demands An Apology

Man looking angry listens to phone

Thanks for being an ally.

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March 28, 2026 at 10:15 pm

IT Technician Drove An Hour To Fix A Steel Mill Workstation That “Stopped Working,” But He Found Out That It Had Been Melted By A Blow Torch

Man using a blow torch to cut through a wall

Bet they won’t do that again!

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March 28, 2026 at 3:20 pm

I.T. Worker Troubleshoots Customer’s Problem To No Avail, But Then He Opens The Chassis And Gets A Surprise

Male call center worker listening intently

A tale for the water cooler.

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March 27, 2026 at 8:15 pm

IT Worker Gets Ridiculous Internal Request From Colleague On A Business Trip, So He Responds Sarcastically And Closes The Support Ticket

Man in office, typing on a laptop and smiling

Closing tickets must feel nice.

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March 27, 2026 at 12:55 am

Helpdesk Employee Deals With IT Issues From 150 Unappreciative Employees, But A New Hire Gave Him A Compliment That Made His Day

Two male employees talking and smiling at each other

A simple “thank you” can make IT feel like superheroes.

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March 26, 2026 at 7:15 pm

Man Was Working From Home, But His Partner Came Home Early And Whispered In His Ear, Completely Startling Him

Man working from home wearing a headphone

Nothing like a surprise greeting to turn a serious IT call into a comedy show.

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March 26, 2026 at 3:21 pm

Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel

Employee working on a spreadsheet with numbers and colorful columns

Sometimes, being great at what you do can quickly lead to employee termination.

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