Tales From Tech Support Archives

December 19, 2025 at 7:35 am

Employee Opened An Equipment Box That A Retiring User Returned To Them, And It Exploded In Front Of Him Like A Huge Jack-In-The-Box

Some boxes contain shocking surprises!

December 18, 2025 at 6:55 pm

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

girl in headset and glasses smiling at the camera

Never a dull moment when broken technology is involved.

December 18, 2025 at 1:55 pm

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

video editor looking at computer monitor

Not all answers are straightforward at first.

December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

December 18, 2025 at 1:55 am

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

Man with a shocked expression on his face

That light isn’t a decoration.

December 17, 2025 at 11:15 pm

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Woman using her laptop on the bed, under all the blankets

Bet she won’t do that again!

December 17, 2025 at 8:55 pm

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Proud mom

December 17, 2025 at 12:15 pm

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Woman trying to figure out how to burn the CDs she just decorated

This is still a thing?

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

December 16, 2025 at 11:35 am

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Call center worker on the phone to a customer who blew his mind

Bless her heart!

TwistedSifter

The best of the internet, sifted, and sorted.

Tag: Tales From Tech Support

Employee Opened An Equipment Box That A Retiring User Returned To Them, And It Exploded In Front Of Him Like A Huge Jack-In-The-Box

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

ISP Support Worker Tried To Troubleshoot A Customer’s Internet Issues, And Discovered The Modem Was Still In The Box Because She Thought “Wireless” Meant No Setup Required

Latest

The Ticket Was Open, then the Demands Turned Wild. Inside the High-Stakes Support Call Triggered by a Client Who Wanted the Impossible.

The Camp Buses Were Loading and the Texts Were Bouncing. The Mind-Boggling Carpool Standoff That Ended With a Mom Leaving a Child Behind

The Fatigue Trap: Why an Exhausted Nurse Is Reeling After His Partner Turned His Need for Sleep Into a Personal Attack

They Sparked the Torch Without Looking Through the Drywall. The Mind-Boggling Story of a Steel Mill Maintenance Crew That Vaporized the Local Network.

She Couldn’t Even Use Her Own Porch—Then the HOA Made a Controversial Decision

Popular

Employee Opened An Equipment Box That A Retiring User Returned To Them, And It Exploded In Front Of Him Like A Huge Jack-In-The-Box

Four Friends Signed a Lease on a Gated Community Townhome — The HOA Rejected Them for Not Being a Family

Former Tenant Wants His Security Deposit Back, But He Also Doesn’t Want The Landlord To Contact Him For Any Reason

His Neighbors Kept Driving Over His Hedge — So He Replanted It With Metal Hidden Inside

Disabled Man Who Regularly Gives Friends Rides Considers Cutting Them Off Over Lack of Support