Tales From Tech Support Archives

December 15, 2025 at 10:35 pm

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

When two different worlds collide

December 15, 2025 at 8:55 pm

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

Man answering a call at the tech support desk

Next time, she’ll do better.

December 15, 2025 at 6:55 pm

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

System admin typing in the database but missing information

It’s shocking no one warned them.

December 15, 2025 at 3:55 am

The Company Owner Pulled The Server’s Power Cords During Updates And Took Email Down For Everyone, So IT Admin Had To Restore An Entire Exchange Database

Server room up and running good, but someone is about to change that

At least it was the owner!

December 14, 2025 at 10:35 pm

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Dirty keyboard that's covered with crumbs food or pencil shavings

At least it was easy!

December 14, 2025 at 8:55 pm

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Tech support worker taking notes as the client reads the error message

Way to take charge!

December 14, 2025 at 6:35 pm

Colleague Tried Helping A Coworker Fix His Slow Laptop, But After The Coworker Refused Basic Troubleshooting And Blamed Him For The Slowdown, He Decided He Was Done Helping For Good

IT employee trying to help a colleague fix his slow laptop

Sounds like he needs serious help.

December 14, 2025 at 1:55 pm

Apprentice Tried Setting Up A Demo Server Rack, But After Accidentally Pushing A Backup Image To The CEO’s Parents’ Live Clinic Network, They Took Down The Entire System And Forced The Company To Change Its Access Policies

Woman standing in server room, attempting to set up a new network demo

Mistakes do happen!

December 14, 2025 at 8:15 am

Man Tried Helping A Friend Unjam His Printer Over Video Chat, But The Call Turned Into A Full Remote Walkthrough When They Had To Disassemble The Machine On Camera

Man on a video call with his friend, helping unjam a printer remotely

His friend got lucky!

December 14, 2025 at 5:45 am

IT Worker Was Helping A Coworker Submit A Website Ticket And Accidentally Opened An Inappropriate Site On Screenshare, And It Revealed Their Company Content Filter Had Never Been Configured

Man looking at his computer screen shocked because filters failed

This was a huge catch!

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Tag: Tales From Tech Support

Small Business Team Annoyed They Have To Document Who Signs Off On Processes For Their Corporate Partner, But Only Because They Do It All Themselves

IT Worker Followed Company Policy When A Former Employee Demanded Access To A Locked Laptop, So The Employee Tried Legal Threats But Ended Up Escorted Out By Security

System Admin Was Asked To Fix A Help Desk Ticket With Zero Information, So They Sent The Employee Back To Collect The Basics They Should Have Had From The Start

The Company Owner Pulled The Server’s Power Cords During Updates And Took Email Down For Everyone, So IT Admin Had To Restore An Entire Exchange Database

Translator Turned IT Tech Investigated A Coworker’s “Broken” Keyboard, And One Look At The Enter Key Revealed A Banana Was Causing the All The Errors

Help Desk Technician Asked User To Read The Error Message, But When The User Replaced Half The Text With “Blah, Blah, Blah,” The Tech Made Them Go Back And Read Every Word

Colleague Tried Helping A Coworker Fix His Slow Laptop, But After The Coworker Refused Basic Troubleshooting And Blamed Him For The Slowdown, He Decided He Was Done Helping For Good

Apprentice Tried Setting Up A Demo Server Rack, But After Accidentally Pushing A Backup Image To The CEO’s Parents’ Live Clinic Network, They Took Down The Entire System And Forced The Company To Change Its Access Policies

Man Tried Helping A Friend Unjam His Printer Over Video Chat, But The Call Turned Into A Full Remote Walkthrough When They Had To Disassemble The Machine On Camera

IT Worker Was Helping A Coworker Submit A Website Ticket And Accidentally Opened An Inappropriate Site On Screenshare, And It Revealed Their Company Content Filter Had Never Been Configured

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