Tales From Tech Support Archives

December 19, 2025 at 11:35 am

Employee Helped Customer Support With Tech Setup Because She Didn’t Understand The Basics, So He Ended Up Explaining NumLock And ScrollLock

To master technology, you need to go back to the basics.

December 19, 2025 at 7:35 am

Employee Opened An Equipment Box That A Retiring User Returned To Them, And It Exploded In Front Of Him Like A Huge Jack-In-The-Box

Some boxes contain shocking surprises!

December 18, 2025 at 6:55 pm

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

girl in headset and glasses smiling at the camera

Never a dull moment when broken technology is involved.

December 18, 2025 at 1:55 pm

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

video editor looking at computer monitor

Not all answers are straightforward at first.

December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

December 18, 2025 at 1:55 am

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

Man with a shocked expression on his face

That light isn’t a decoration.

December 17, 2025 at 11:15 pm

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Woman using her laptop on the bed, under all the blankets

Bet she won’t do that again!

December 17, 2025 at 8:55 pm

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Proud mom

December 17, 2025 at 12:15 pm

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Woman trying to figure out how to burn the CDs she just decorated

This is still a thing?

December 17, 2025 at 5:45 am

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Man talking to a customer in a call center

Some people have morals, sir.

TwistedSifter

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Tag: Tales From Tech Support

Employee Helped Customer Support With Tech Setup Because She Didn’t Understand The Basics, So He Ended Up Explaining NumLock And ScrollLock

Employee Opened An Equipment Box That A Retiring User Returned To Them, And It Exploded In Front Of Him Like A Huge Jack-In-The-Box

Young Woman Can’t Figure Out A Laptop Issue, So An IT Pro Found A Simple Fix That Even A Child Could Understand

Employee Discovers That A Video Machine’s Timecode Is Off, But It Isn’t An Easy Problem And Takes A Couple Tries To Finally Fix

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Husband Helps His Wife With Her New Free Computer, But She Won’t Accept That The Battery Doesn’t Function And Loses All Her Work

IT Friend Discovered Their Buddy’s Laptop Was Overheating Because It Was Suffocating Under Blankets, So They Cleaned It And Stopped The Meltdown

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

IT Worker Investigated A User’s CD Burning Failures, And Discovered Adhesive Labels Were Destroying The Drive, Forcing Them To Replace Everything

Tech Call Center Worker Gets A Customer Who Wants Help To Listen To Someone Else’s Voicemails, And Resorted To Insults When The Worker Said No

Latest

They Planned a Long Road Trip Together — The One Who Gets Carsick Got Stuck in the Middle Back Seat

A Sleep-Deprived Soldier Just Wanted Rest Before Drill—Until His Roommate Kept Him Up All Night Screaming at Video Games and Talking Loudly

His Boss Accused Him Of Time Theft Over Overtime — Then HR Had To Step In

A Temporary WiFi Favor Turned Into an Ongoing Expectation — Now the Shared Connection Keeps Slowing Down

A Woman Poured Days of Effort Into Her Boyfriend’s Birthday—But Her Decision to Skip a “Real” Gift Left Them Both Resentful and Hurt

Popular

Employee Helped Customer Support With Tech Setup Because She Didn’t Understand The Basics, So He Ended Up Explaining NumLock And ScrollLock

A Bank Employee Kept Getting Passed Over for Promotions—So He Quietly Secured a High-Paying Competitor Role and Handed In His Instant Resignation

A Petty Neighbor Tried to Build a Driveway Right Across an Elderly Couple’s Yard—So a Loyalty-Bound Friend Parked His Truck to Block Construction

Man Rushed Home From Work Straight to the Bathroom—But His Partner Was Upset He Didn’t Give Her a Two-Second Hug First

Their Neighbors Drilled a Hole in Their Brand-New Fence Without Asking—And They Were Furious