Tag: tech support

April 2, 2026 at 1:21 pm

Client Wanted To Claim Insurance For Their Pet That Had Passed Away In An Accident, But This Employee Emailed Them With A Lengthy Rejection

Man with glasses working with a headset on

Sometimes you have to tell it like it is.

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March 31, 2026 at 8:15 pm

Customer Wanted To Speak To An American Representative For Her Queries, So A Non-American Tech Support Employee Simply Responded In Kind

Man in grey shirt at work

Customers aren’t always right.

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March 31, 2026 at 6:15 pm

IT Expert Freaked Out Because His Computer Started Acting Weird, But Then He Found Out His Receptionist Was Behind The System Failure

man working in black shirt and beanie

So many tech stories end this way.

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March 29, 2026 at 2:35 pm

Tech Support Offered Customer A Flat Rate Refund Of $15, But She Demanded The Amount Of Money She Was Entitled To For The Actual Time Her System Was Down

man working in call center

If she wants what she is entitled to, that is exactly what she’ll get. 

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March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Man talking on the phone annoyed

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

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March 25, 2026 at 11:24 am

Call Center Employee Dealt With A Customer Who Wanted To Pay His Overdue Bill, But He Ended Up Having To Educate The Customer About How Payments Work

Call center employee talking to a customer on his headset

We’re not that technologically capable yet, sir. 

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March 24, 2026 at 10:48 am

Tech Support Worker Spent An Hour Trying To Install Linux For A Customer Before Discovering The Hardware Was Incompatible, But The Customer Later Said He Shouldn’t Have Been Charged

Tech support working trying to troubleshoot someone's PC

It shouldn’t have been shocking. 

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March 21, 2026 at 5:22 am

Tech Support Guy Got A Call About A “Possessed Keyboard” Typing On Its Own, But When He Got There, He Figured Out The Real Cause

White keyboard

So many issues could be solved by just looking around.

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March 19, 2026 at 11:24 am

IT Manager Asked ERP Support To Stop Sending Voice Memos, But When They Ignored Him, He Sent Login Credentials And Other Info As Audio

IT Worker sending a voice memo to the software support team

That worked out well.

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March 18, 2026 at 8:20 pm

His Customer Thought They Were Too Important To Have Tech Issues, But This Representative Put Them In Their Place

tech support taking calls on headset

Technology issues don’t discriminate.

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