Tag: troubleshooting

March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Man talking on the phone annoyed

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

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March 24, 2026 at 10:48 am

Tech Support Worker Spent An Hour Trying To Install Linux For A Customer Before Discovering The Hardware Was Incompatible, But The Customer Later Said He Shouldn’t Have Been Charged

Tech support working trying to troubleshoot someone's PC

It shouldn’t have been shocking. 

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March 14, 2026 at 10:15 pm

I.T. Call Center Worker Calms His Customer Through An Urgent Issue, Saving His Powerpoint File, Then Hears He Forgot To Plug His Laptop In

Man on call in call center

Sliding out of your DMs.

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March 8, 2026 at 10:15 pm

Employee Took A Support Call From A Customer Complaining About Dead Router, But He Was Shocked To Hear What She Thought “The Internet” Was

Woman trying to plug the cable onto the internet router

The internet doesn’t spill, but patience sometimes does. Lol.

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March 8, 2026 at 8:20 pm

Employee Received A Frantic Call From A Customer Whose New Docking Station Wasn’t Working, So He Tried To Troubleshoot It For An Hour

Whit USB charging unit plugged into an electrical outlet

Sometimes, the most complicated tech issue is the one that’s unplugged.

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March 2, 2026 at 6:15 pm

Tech Support Employee Tried To Troubleshoot A Computer Audio Issue, But The Hostile Customer Kept Interrupting And Yelling At Him

An angry man talking on the phone

When it comes to customer service, you need a lot of patience to deal with difficult customers.

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February 24, 2026 at 10:55 pm

IT Team Spent Hours Troubleshooting A Morning Network Outage, And It Turned Out An External Contractor Had Created A Network Loop By Powering Down The Wrong Switch Every Day

Man holding a laptop fixing the network so it won't shut off every morning

That was so drawn out.

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February 16, 2026 at 12:55 am

IT Guy Was Happy To Help The New Guy Get Set Up, But His Bizarre Accusations Really Didn’t Get Them Off On The Right Foot

Code on a computer monitor

Always try to keep the IT guys on your side!

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February 9, 2026 at 6:55 pm

IT Helpdesk Attendant Is Used To Employees’ Weird Tech Complaints, But One Guy’s Assumptions Were Worse Than Most

A guy using a laptop

He just needed to slow down.

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February 3, 2026 at 9:48 pm

HR Complained That They Kept Hearing “You’ve Got Mail,” But They Couldn’t Explain What Caused The Noise Or Even Where It Was Coming From

Confused user

If you’re going to report a problem, report it with some helpful details please.

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