Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes
Not all scripts are well-written.
Not all scripts are well-written.
Welcome to IKEA…no horseplay allowed!
That policy didn’t last too long!
Sometimes the problem is user error.
The customer isn’t always right.
Employees should always be allowed to go to important doctor’s appointments.
Someone was trying to be really smart here!
Taking a sick day does not equal working from home.
She was on to him all along!
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