Tag: call center employee

February 7, 2026 at 11:47 pm

Call Center Employee Dealt With A Customer Whose Service Was Suspended For Non Payment, And When She Claimed, “I Pay Your Wages,” He Pointed Out Why Her Service Was Cut Off And Got Backed By His Supervisor

Man working at TV call center speaking to an unruly customer

It’s good he didn’t get in trouble.

February 6, 2026 at 7:55 pm

Rental Car Customer Refused To Return His Keys, So The Agent Reminded Him That He’d Be Charged And Blacklisted

Man working in a call center, trying to explain the policy to a customer

This could have been very simple.

February 6, 2026 at 5:49 pm

Call Center Employee Was Known For Her De-Escalation Skills, So The Company Knew To Take Action When One Customer Just Couldn’t Be Calmed

A woman taking a phone call

Karma got him in the end.

January 30, 2026 at 8:15 am

Call Center Employee Was Just Having A Normal Day, But Then They Received A Call That They’d Never Forget

Feet of a newborn baby

Let’s hope he learned his lesson.

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