The Guest Wouldn’t Accept the Cancellation Policy From One Employee—So He Escalated the Same Fight to Two More
Hotel policies can’t magically change just because of an animal emergency.
Hotel policies can’t magically change just because of an animal emergency.
Blaming the front desk employee won’t solve the problem.
Her friend should really volunteer to pay her this money back.
If you’re gonna make a threat, make sure you’re ready for the result.
Always ask to speak to legal!
Apparently, a lot of people aren’t getting important emails.
This is why reading your contract is so important.
I like the idea of ordering pizza.
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