Nothing slows progress quite like putting efficiency on hold and calling someone who knows “all of this stuff.”
Entitled customers think they can always get what they want.
For some people, “refund” means “ask nicely and maybe they’ll give back our money.”
Some policies are firm, but stomach problems can be firmer.
Not every phone call comes with common sense included.
A little personal accountability can prevent a lot of financial problems later on.
Some people hate their job so much, they will do anything to send a clear message.
Never underestimate how far Darth Vader’s breathing can travel. Lol.
Always double-check the sender before barking at the wrong call centre.
One mindless mistake in the workplace can outweigh years of clean performance.
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