Call Center Employee Dealt With A Customer Who Wanted To Pay His Overdue Bill, But He Ended Up Having To Educate The Customer About How Payments Work
We’re not that technologically capable yet, sir.
We’re not that technologically capable yet, sir.
Better to be annoyingly safe than regretfully sorry.
Confidence is powerful, but sometimes, it’s completely misplaced.
Scanning twelve items on a self-checkout counter isn’t a career change.
A cashier’s smile is part of the job, not an offer to be a bestie.
“No” doesn’t turn into “yes” just because you hit replay.
You can explain store policy, but you can’t explain customers’ stubbornness.
Some parenting lessons apparently come with a “watch your toddler” disclaimer.
Some people think they can just change the prices of products in the store.
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