Tag: call center

July 19, 2025 at 7:55 pm

Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes

Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes

Not all scripts are well-written. 

Read More »

June 13, 2025 at 12:15 pm

Customer Service Agent Tried To Trap Customer With A Stubborn Sales Pitch, But When Her Victim Was A Chatty Elderly Man, The Rep Ended Up Trapped On A Call She Couldn’t Escape

old man smiling and talking on the phone

This customer service rep retained the customer… just not the way they planned!

Read More »

June 12, 2025 at 12:15 pm

His Coworker At A Call Center Was A Horrible To Him, So He Made Sure Everyone Knew Before He Quit

Workers at a call center

Are they sure her name isn’t Karen?

Read More »

June 7, 2025 at 5:47 pm

Call Center Employee Knew He Was Going To Quit, So He Messed With Customers On His Last Day Of Work

a laughing man wearing a headset

He went out in a blaze of glory!

Read More »

June 1, 2025 at 8:49 pm

Call Center Employee Is Used To Dealing With Angry Customers, But One Customer Was So Rude That He Was Unable To Solve His Problem

call center employees

Kindness really is the answer.

Read More »

May 29, 2025 at 11:15 am

Man Was Treated Rudely By Callers, So He Tweaked Their Computer Settings As A Form Of Petty Revenge

Call center agents working in front of their computers

Never be rude to your IT guy.

Read More »

May 4, 2025 at 11:55 am

He Gets Incessant Calls From The Same Number Doing The Same Scam, So He Gave Them A Taste Of Their Own Medicine

Three people working at a call center

Collect this. Ha!

Read More »

April 25, 2025 at 11:55 pm

Customer Threatened To End Her Subscription Over A Price Hike, But When The Agent Complied And Closed It, She Realized It Would Cost Her Even More To Start Fresh

call center employee looking at computer

You can’t threaten someone who doesn’t really care!

Read More »

April 21, 2025 at 11:35 am

Coworker Complained About Not Getting Credit, So Manager Changed The Rules And It Backfired Immediately

Man working in an IT call center answering phones

They need to pick one and stick with it!

Read More »

March 21, 2025 at 12:22 am

HOA President Calls The Customer Service Department Of A Door To Door Sales Company, And He Keeps Calling Back Until He Gets What He Wants

no trespassing sign outdoors

This HOA president deserves respect!

Read More »

Page 3 of 6