Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes
Not all scripts are well-written.
Not all scripts are well-written.
This customer service rep retained the customer… just not the way they planned!
Are they sure her name isn’t Karen?
He went out in a blaze of glory!
Kindness really is the answer.
Never be rude to your IT guy.
You can’t threaten someone who doesn’t really care!
They need to pick one and stick with it!
This HOA president deserves respect!
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