Telling an employee to follow the rules can really backfire!
When she asked for proof, she didn’t know what she was really asking!
Following the rules can definitely be malicious!
He did what he was told.
The supervisor got exactly what he deserved!
Kindness goes a long way, but rudeness won’t solve anything.
A good supervisor would have the employee’s back.
Some employees can’t follow simple rules. Geez!
Sometimes with unruly customers, all you can do is walk away and let someone else deal with it…
Kindness matters most when someone else has none to give.
Page 31 of 37
Sign up to get our BEST stories of the week straight to your inbox.
