Tag: tales from call centers

January 22, 2026 at 8:15 am

Call Center Employee Is Fed Up With Scammers, So He Came Up With The Perfect Script To Deal With Them

Man wearing headphones working in an office

These fraudsters need to be taught a lesson.

January 21, 2026 at 9:48 pm

Call Center Worker Took Customers At Their Word And Cancelled Their Accounts Immediately, But Some Of Them Panicked When They Realized They Actually Lost Their Service

Man working at the call center helping customers cancel their accounts

He went out as a hero.

January 21, 2026 at 6:55 pm

Customer Service Worker Was Trying To Get A Full Refund Approved For A Polite Caller, But After Hearing Them Admit To Fraud While On Hold, She Denied The Refund And Flagged The Account

Woman working at a call center, answering calls

Those people are terrible!

January 21, 2026 at 1:55 pm

Hiring Manager Met A Job Candidate Preparing For Her Upcoming Interview, And She Impressed The Interview Team Before Even Stepping Inside The Building

Sometimes, the interview starts in the parking lot, not the conference room.

January 21, 2026 at 3:55 am

Call Center Worker Tried To Suggest A Quick Solution, But The Customer Took A While To Understand What She Was Explaining

Woman with headset smiling while talking to a customer

All it took was reading, err, listening between the lines.

January 21, 2026 at 12:45 am

Bank Agent Got A Call From A New Bride Whose Card Wasn’t Working On Their Honeymoon, So He Looked Into It And Discovered A Secret Family

Woman in bridal dress talking to the phone

You never really know what you will discover during your honeymoon.

January 20, 2026 at 9:48 pm

Caller Emphasized That The Account Holder Was In Her 90s, But This Call Center Employee Couldn’t Bypass Verification Policy

Older people still need their privacy.

January 20, 2026 at 12:15 pm

Call Center Agent Got A Call From A Woman Who Was Inquiring About Her Credit Card Points, And She Was Angry To Find Out She Didn’t Earn Any At All

Upset woman talking with someone on the phone

If only money mistakes could be fixed so easily like this…

January 20, 2026 at 8:15 am

Call Center Agent Took A Verification Call, But Spent 45 Minutes Going Back And Forth With A Customer Who Failed Every Security Question

Stressed call center agent touching her head and closing her eyes

Apparently, you can still easily fail at personal verification questions about yourself.

January 15, 2026 at 10:35 am

Call Center Agent Let An Unfiltered Thought Slip On A Live Call, And It Created A Hilarious Customer Interaction

The infamous recording became an instant classic!

TwistedSifter

The Best of the visual Web, sifted, sorted and summarized

Call Center Employee Is Fed Up With Scammers, So He Came Up With The Perfect Script To Deal With Them

Call Center Worker Took Customers At Their Word And Cancelled Their Accounts Immediately, But Some Of Them Panicked When They Realized They Actually Lost Their Service

Customer Service Worker Was Trying To Get A Full Refund Approved For A Polite Caller, But After Hearing Them Admit To Fraud While On Hold, She Denied The Refund And Flagged The Account

Hiring Manager Met A Job Candidate Preparing For Her Upcoming Interview, And She Impressed The Interview Team Before Even Stepping Inside The Building

Call Center Worker Tried To Suggest A Quick Solution, But The Customer Took A While To Understand What She Was Explaining

Bank Agent Got A Call From A New Bride Whose Card Wasn’t Working On Their Honeymoon, So He Looked Into It And Discovered A Secret Family

Caller Emphasized That The Account Holder Was In Her 90s, But This Call Center Employee Couldn’t Bypass Verification Policy

Call Center Agent Got A Call From A Woman Who Was Inquiring About Her Credit Card Points, And She Was Angry To Find Out She Didn’t Earn Any At All

Call Center Agent Took A Verification Call, But Spent 45 Minutes Going Back And Forth With A Customer Who Failed Every Security Question

Call Center Agent Let An Unfiltered Thought Slip On A Live Call, And It Created A Hilarious Customer Interaction

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Customer Wouldn’t Drop The Call And Kept Asking More Questions, So Clever Office Employee Acted Like The Connection Was Off And Hung Up The Phone

Employee Noticed How Having A Phone Makes One Reachable Even Outside Work Hours, So He Finally Decided To Push Back And Set Clear Boundaries

Bridesmaid Wanted Her Husband To Attend Her BFF’s Wedding With Their Baby, But He Told Her She Shouldn’t Have Expected Him To Come

Woman Tried Watching A Show That Her Teen Recommended, But She Struggled To Enjoy It After Every Scene Was Explained Before She Could React

Annoying Manager Wanted To Install An Update On Christmas, But The Employee Didn’t Want To Work On An Off Day

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Call Center Employee Is Fed Up With Scammers, So He Came Up With The Perfect Script To Deal With Them

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Essential HR Employee Was Punished For Calling Out Sick, And Corporate Leadership Ended Up Paying A $14,000 Lesson In Labor Laws

Engineer Witnessed Their Manager Being Fired Due To Restructuring, But Then He Was Suddenly Expected To Take Over Management Duties

Foreclosed Mansion Became A Five-Year Legal Chess Match With Banks And The HOA, But Entitlement Finally Tore It Apart From The Inside

TwistedSifter

The Best of the visual Web, sifted, sorted and summarized

Tag: tales from call centers

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