Tales From Tech Support Archives

March 22, 2026 at 6:15 pm

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.

March 22, 2026 at 1:20 pm

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Who knew tech support could feel like cracking a case in a mystery novel?

March 22, 2026 at 7:21 am

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Woman in an office calling someone on the phone

When the wi-fi is on the loose, call IT to reel it back in.

March 22, 2026 at 12:55 am

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

Questioning the expert can cost you thousands.

March 21, 2026 at 10:15 pm

Employee Helped An Older Man Recover Photos From His Mobile Phone, And He Watched Him Break Down In Tears

Old man with beard feeling sad while looking at his phone

Never underestimate the power of one tiny toggle switch.

March 21, 2026 at 7:15 pm

Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server

Old computer on a desk in a dimly lit room

Patience with tech-illiterate people is crucial in tech support.

March 21, 2026 at 3:21 pm

Computer Programmer Gets An Earful From A Past Client From 20+ Years Ago Because His Program Just Stopped Working, So They Insist He Should Fix It For Free

How dare you create a program that doesn’t last for 100 years!

March 20, 2026 at 6:15 pm

Database Developer Agrees To Help His Dad With His Computer, But His Dad Freaks Out When He Installs Chrome

The real virus is his Dad’s stubbornness.

March 19, 2026 at 10:15 pm

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

Man working on installing a new network in warehouse

What a giant mess!

March 19, 2026 at 7:15 pm

IT Manager Was Warned Not To Touch The Company President’s $4,000 Per Month Phone Setup, But He Went Straight To The Boss And Suggested An 800 Number That Saved Thousands Each Month

IT guy explaining cost savings to the main boss

He deserved a big raise!

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Tag: Tales From Tech Support

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Customer Complained About A Remote That Doesn’t Work When His Wife Is Home, And A Tech Support Employee Helped Him Figure Out The Real Issue

Tech Support Opened A Ceiling Tile To Replace Some Wires, But An Employee Complained That He Was “Letting The Wi-Fi Escape”

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

Employee Helped An Older Man Recover Photos From His Mobile Phone, And He Watched Him Break Down In Tears

Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server

Computer Programmer Gets An Earful From A Past Client From 20+ Years Ago Because His Program Just Stopped Working, So They Insist He Should Fix It For Free

Database Developer Agrees To Help His Dad With His Computer, But His Dad Freaks Out When He Installs Chrome

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

IT Manager Was Warned Not To Touch The Company President’s $4,000 Per Month Phone Setup, But He Went Straight To The Boss And Suggested An 800 Number That Saved Thousands Each Month

Latest

She Offered to Sponsor Her Friend’s Visa to Move Across the World. She Never Expected to Pay for Her Living Expenses Too

A Woman Can’t Enjoy Her Own Home Because Her Neighbor’s Dog Barks Constantly, But The Owners Refuse To Bring It Inside

She Went Through an Extensive Interview Process for a Serving Job at IHOP. She Got Fed Up and Walked Out

The Family Reunion Was Going Smoothly—Until Cleanup Time Triggered Decades of Hidden Resentment

She Thought a Man Was Making Another Passenger Uncomfortable on the Train. The Passenger Said She Read the Situation All Wrong

Popular

A Lifeguard Rescued A Child From The Pool, But The Dad Was More Upset About Having To Stay And Fill Out Paperwork

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

After A Fence Came Down, The Homeowners Chose Not To Rebuild It, So The Neighbor Is Left Footing The Bill

Her Sister Gave Her a Bag of Old Clothes to Use or Donate. She Tailored a Great Suit to Fit, and Her Sister Demanded It Back

Night Shift Worker Asks To Switch To Day Shift So He Can Chat With HR About His Upcoming Move, But His Supervisor Tells Him To Log In From Home On His Company Laptop