Tag: Tales From The Front Desk

January 21, 2026 at 11:55 pm

Hotel Clerk Didn’t Understand When A Guest Complained She Didn’t Get The Massage She Ordered, But Then Then She Realized The Word Was “Message”

Woman on hotel landline phone

Landlines don’t work that way, unfortunately.

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January 19, 2026 at 10:35 pm

Front Desk Hotel Employee Is Constantly Yelled At By Guests For Not Having Amenities, But The Only Reason They’re Exasperated Is Because They Don’t Do Their Research

Hotel worker looking at documents

Stop yelling at me.

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January 19, 2026 at 1:55 pm

Hotel Worker Gets Customer Snark When She Corrects The Days He Gave Her, But He Eventually Returns And Admits He Got The Dates Wrong

Call center worker wearing headset, looking sad

Well, well. If it isn’t Mr. “You Don’t Know It At All.”

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January 18, 2026 at 5:45 am

Front Desk Attendant Welcomed A Heartbroken Guest, So She Offered Quiet Comfort And Small Kindness To Somehow Ease Her Pain

Sad woman with empty thoughts

Even tiny gestures can feel like a warm hug when the world feels cold.

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January 15, 2026 at 8:35 am

Front Desk Employee At Brand New Hotel Finds Out Her Unqualified Coworker Is Her Supervisor, So She Quits And Finds A Job That Pays More

male and female hotel front desk workers

Sometimes quitting is the best thing you can do.

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January 14, 2026 at 8:35 am

Supervisor Signs A Hotel Guest Up For Their Loyalty Program, But When He Wants More Free Nights, The Police Kick Him Out

hotel supervisor on the phone at the front desk

When a hotel guest pushes too far, there are consequences.

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January 13, 2026 at 6:35 pm

Hotel Front Desk Employee Gets An Odd Phone Call, And So She Refused To Answer Scammy Questions

hotel front desk employee talking on the phone

It’s better to be safe than sorry if you’re not sure if it’s a scam.

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January 11, 2026 at 8:35 pm

Housekeeping Supervisor Leaves Note For An Employee About Plastic Wrap, And He Wants To Respond In An Irritating Way

folded white towels and sheets and white bathrobes hanging up in hotel linen service room

If the manager doesn’t care, the supervisor shouldn’t either.

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January 11, 2026 at 8:35 am

Entitled Hotel Customers Asks A Supervisor To Waive The Late Check Out Fee, But She Only Agrees To Give Them An Extra 15 Minutes

happy couple checking into a hotel

Customers can’t always get their way.

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January 10, 2026 at 4:35 pm

Supervisor Blames Employee When Hotel Guest’s Forgotten Retainer Isn’t Mailed Right Away, But The Employee Was Sick Not Slacking

woman on the phone while working at the front desk of a hotel

Her coworker handled that situation very poorly.

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