Tag: Tales From The Front Desk

January 13, 2026 at 6:35 pm

Hotel Front Desk Employee Gets An Odd Phone Call, And So She Refused To Answer Scammy Questions

hotel front desk employee talking on the phone

It’s better to be safe than sorry if you’re not sure if it’s a scam.

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January 11, 2026 at 8:35 pm

Housekeeping Supervisor Leaves Note For An Employee About Plastic Wrap, And He Wants To Respond In An Irritating Way

folded white towels and sheets and white bathrobes hanging up in hotel linen service room

If the manager doesn’t care, the supervisor shouldn’t either.

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January 11, 2026 at 8:35 am

Entitled Hotel Customers Asks A Supervisor To Waive The Late Check Out Fee, But She Only Agrees To Give Them An Extra 15 Minutes

happy couple checking into a hotel

Customers can’t always get their way.

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January 10, 2026 at 4:35 pm

Supervisor Blames Employee When Hotel Guest’s Forgotten Retainer Isn’t Mailed Right Away, But The Employee Was Sick Not Slacking

woman on the phone while working at the front desk of a hotel

Her coworker handled that situation very poorly.

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January 2, 2026 at 11:15 pm

Hotel Employee Gets A Call From An Angry Customer Who Wants His Deposit Back, But He Doesn’t Realize That He Can’t Be Paid Digitally For A Cash Deposit

Woman behind hotel front desk

Maybe you should see a doctor about your stupidity, sir.

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January 2, 2026 at 9:48 pm

Customer Service Worker Has To Break It To A Customer That She’s Actually In The Right City But The Wrong State

Woman wearing headset and looking annoyed

This should be studied.

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January 2, 2026 at 5:49 pm

Couple Just Had A Brutal Travel Experience, But A Front Desk Employee Was Able To Turn It All Around

hotel front desk clerk

Hospitality is a universal language.

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December 30, 2025 at 6:35 pm

Hotel Front Desk Worker Acts Like She’s A Supervisor Even Though She’s Not, But She Really Doesn’t Even Know What She’s Doing

two women working at a hotel front desk

Nobody likes to be told what to do by someone who doesn’t know what they’re doing.

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December 19, 2024 at 11:42 pm

Hotel Guest Submitted A Long List Of Complaints And Demanded A Full Refund, But The Guest Relations Representative Disproved It All And Denied The Refund

Source: Reddit/Tales From The Front Desk/Pexels/Thorsten technoman

If the scammer hadn’t kept pushing for a refund, she could’ve gotten a free vacation!

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December 16, 2024 at 7:21 pm

Renters Claimed A Retiree’s Space As Their Own, So She Blocked Their Car And Charged Them For Their Mistake

Source: Getty/Srabin from Getty Images Signature, Reddit/TalesFromTheFrontDesk

Next time they’ll think twice before testing her property rights – or her patience!

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