Employee Asked For A Customer’s Last Name For Verification, But The Customer Was Resistant To Giving Her Last Name Unless She Knew The Employee’s Last Name
You can’t unlock your account with trust issues alone.
You can’t unlock your account with trust issues alone.
Yelling “verified” isn’t the same as actually being verified.
An apple a day is fine… just not while talking on the phone, please.
Some people’s defense mechanism is yelling at a random customer service employee.
Even the calmest customer service voice sometimes needs a mute button for real life.
It’s embarrassing to call someone stupid when you’re the one who’s acting that way.
A hilarious encounter with a customer makes work really fun.
Looks like the problem isn’t the instructions but the person reading them.
Sometimes, you need a script to survive work drama.
Sometimes, the smallest slip-ups make the longest shifts a little more bearable.
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