Some people’s defense mechanism is yelling at a random customer service employee.
Even the calmest customer service voice sometimes needs a mute button for real life.
It’s embarrassing to call someone stupid when you’re the one who’s acting that way.
A hilarious encounter with a customer makes work really fun.
Looks like the problem isn’t the instructions but the person reading them.
Sometimes, you need a script to survive work drama.
Sometimes, the smallest slip-ups make the longest shifts a little more bearable.
Some policies are firm, but stomach problems can be firmer.
Turns out the hang-up button works just fine.
He’s right to be angry, but everybody deserves grace.
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